Just installed the preview on pixel 9 pro the app crashes everytime i try to play something only thing that works is Live TV . not my live tv but the plex channels.
With which version of Android and the Plex preview are you experiencing this?
Is this the same issue I reported?
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I’m having the issue on a Galaxy S24 Ultra. It’s in Samsung’s OneUI 7 beta (so Android 15).
App version is 2025.0.0
It doesn’t to match the issue that you have reported as it happens with direct play and direct stream disabled in the new app and the old app works even with EAC3 support enabled on this device
As yours is a Pixel 9 Pro, it wouldn’t surprise me if it is a Android 15 thing
My phone can’t play any file with EAC3 audio. For the current plex app I just turn that format off in the supported formats section. The preview app doesn’t allow for that so all those EAC3 files fail for now.
EDIT: Actually I can’t play any video file regardless of format. Adding app logs.
19348344546393.zip (9.9 KB)
Yup me neither. I’ve tried all my different formats and no dice. It’s the same on my Galaxy Tab S10 Ultra (Android 14)
Still completely unable to play any video on Pixel 6 Pro. Same videos play fine on non preview app.
