Amazon kindle sync and playback issues

General Discussions
1

Hi, I have searched a bit but have not found issues that are the same as ones I am experiencing.

I have plex running on a local server, several devices connecting to it and all is good. I have created a couple playlist for my kids movies. I have plex pass and am able to sync content to two amazon kindles and the content works when i am at home, connected to my home network.

So as soon as i take these devices offline and expect the content to be able to play on them they won’t play the movies. They show the movies in the playlist but when i go to play it indicates “media not available”, I can manually find some poorly numbered mp4 on the sd card and if I am lucky it will be the video I am looking to play after the 3rd try but that is not the objective of using the sync content feature.

Is there anything i can change on the device or server to eliminate this issue? Syncing content was a major reason for getting the pass. I want to use plex but vlc player will be more reliable.

Thanks for any suggestions!

2

Amazon Kindles? Do you mean Fire Tablets?

Change the device to offline mode when you want to view the synced content.

3

Hi Thanks for the response, Yes i meant fire tablets, 5th gen 7 inch. I have tried offline mode. This is when it has the problem. I believe they do play after sync and then switch to offline mode but after a shutdown and restart without an internet connection, they do not play.

4

Let me test that scenario. I’ll get back to you.

6

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