"An error occured while playing this file" only with certain users

[MegaBit1024]

P.S. : If you have a little time more, i’m already searching a solution here :

Statistics stops unexpectedly

Hello, Sometimes, unexpectedly, statistics stops until i reboot the server app or the entire server. [image] (The 18th and 19th are missing in this screenshot) The information is present in the reading history. Is there a way to reconstruct all of these stats? Thank you for your help