Server Version#: 1.29.1.6316
Player Version#: 9.9.0.35519
I have read many posts with this exact error message, but I found nothing that could help my specific case.
I installed Plex yesterday. Everything seems to work fine except for music. I get a an error occurred while playing this item after playing a few songs on Plex on my FireTV 4k. If I force close the app and start it again, it works again for a few more songs. It doesn’t seem to affect videos, but I haven’t watched many of them in one sitting yet, so I can’t rule it out.
From the web interface, music still seems to work just fine.
On the server logs, I see these messages every few seconds when the problem occurs:
Oct 21, 2022 22:52:24.180 [0x7fb08b9f3b38] Depuració — Request: [192.168.1.xxx:38246 (Subnet)] GET /:/timeline?bufferedTime=0&duration=185000&guid=plex%3A%2F%2Ftrack%2F5d07d1d8403c6402905366f2&key=%2Flibrary%2Fmetadata%2F8995&playbackTime=185519&playQueueItemID=1233&ratingKey=8995&state=stopped&time=0&token=xxxxxxxxxxxxxxxxxxxx (10 live) #b7f5 TLS GZIP Signed-in Token (marcp64) (AFTMM)
Oct 21, 2022 22:52:24.181 [0x7fb08b9f3b38] Depuració — [Req#b7f5] Client [7d7a04ce087f5811-com-plexapp-android] reporting timeline state stopped, progress of 0/185000ms for guid=plex://track/5d07d1d8403c6402905366f2, playbackTime=185519ms ratingKey=8995 url=, key=/library/metadata/8995, containerKey=, metadataId=8995, source=
Oct 21, 2022 22:52:24.187 [0x7fb08b9f3b38] Depuració — [Req#b7f5] [Now] User is marcp64 (ID: 1)
Oct 21, 2022 22:52:24.187 [0x7fb08b9f3b38] Depuració — [Req#b7f5] [Now] Device is Android (AFTMM).
Oct 21, 2022 22:52:24.188 [0x7fb08b9f3b38] Depuració — [Req#b7f5] [Now] Profile is Android
Oct 21, 2022 22:52:24.188 [0x7fb08b9f3b38] Depuració — [Req#b7f5] [Now] Updated play state for /library/metadata/8995.
Oct 21, 2022 22:52:24.189 [0x7fb08b9f3b38] Depuració — [Req#b7f5] Statistics: (7d7a04ce087f5811-com-plexapp-android) Reporting active playback in state 3 of type 10 (scrobble: 0) for account 1
Oct 21, 2022 22:52:24.193 [0x7fb0929c6b38] Depuració — Completed: [192.168.1.xxx:38246] 200 GET /:/timeline?bufferedTime=0&duration=185000&guid=plex%3A%2F%2Ftrack%2F5d07d1d8403c6402905366f2&key=%2Flibrary%2Fmetadata%2F8995&playbackTime=185519&playQueueItemID=1233&ratingKey=8995&state=stopped&time=0&token=xxxxxxxxxxxxxxxxxxxx (10 live) TLS GZIP 13ms 450 bytes (pipelined: 305)
Any ideas what could be happening? I suspect it’s an issue with the android client.
Any help will be more than welcome.
