Server Version#: 1.23.6.4881-e2e58f321 Player Version#: 8.20.1.26670 (caf51fef) I upgraded my Linux PMS to 1.23.6.4881-e2e58f321. Following this, my music library doesn’t play properly on my nvidia sheilds and the Plex client gives me an “An error occurred while playing this item” message. This e…

Server Versions: 1.24.0.4930-ab6e1a058 1.23.6.4881-e2e58f321 1.23.3.4707-ebb5fe9f3 Android Phone App: 8.21.2.27212 and possibly one older version I also have the same problem. Updating the server from 1.23.3 to 1.23.6 was immediately followed by the android app giving the “an error occurred wh…

cjdbass, I made another post after doing some additional testing and providing additional information. [image] Issues playing music libraries for managed users on Nvidia Shield Plex Players Server: 1.24.0.4930 Player: 8.21.1.27073 Hello, been have some problems with man…

Same issue with managed users on updated PLEX server running on Windows 2019 platform. Version 1.24.0.4930 Node1 - [2x E5-2630v3, 2.4GHz, 8C] [128GB] [300GB]

Same issue - and it’s not just the Shield, Plex on my MiBox has the same issue as on my Shield TV Pro. Plays fine on my Roku. (Windows Server here)

Same issue here… Running server on windows 10. Fully updated. Unable to play music on any user but the primary on nvidia shield or on Google chromecast tv box. I have an older Android box with an older version of Plex that is able to stream fine.

Check out the other post I started and linked earlier in this thread. A solution was found that helped. Enabling downloads for the managed user fixed the issue and seems like there will be a fix for it eventually.

Update: After upgrading PMS to 1.25.1.5286 I no longer have this issue on my android device. I don’t know if it was the upgrade or the restart of the server/docker container that helped. But it now works both on and off LAN. — Original message I still experience the problem on my OP6T when using …

"An error occurred while playing this item"

Plex Players

dhlogic August 22, 2021, 1:32am 3

cjdbass, I made another post after doing some additional testing and providing additional information.

No replies on that one either unfortunately.

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Issues playing music libraries for managed users on Nvidia Shield Plex Players server-linux	10	445	October 23, 2021
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"An error occurred while playing this item"

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