"An error occurred while playing this item"

[dhlogic]

cjdbass, I made another post after doing some additional testing and providing additional information.

Issues playing music libraries for managed users on Nvidia Shield

Server: 1.24.0.4930 Player: 8.21.1.27073 Hello, been have some problems with managed users playing music libraries on the Nvidia Shields I own. The main user can play any and all music just fine. The managed user gets "An error occurred while playing this item” message when trying to play anything. The managed user has no problem playing the music on the web app, android mobile plex app, or the android Plexamp app, just the shield causes issues. I have uninstalled and reinstalled the plex a…

No replies on that one either unfortunately.