Server Version#: current
Player Version#: current
Server is back to not starting, nav bar is errored out, and first “series” and then “movies” disappeared, followed by the server crashing.
Back to similar problems from a week ago.
2 Likes
Having this happen now too whenever i log into plex on the browser 
1 Like
New symptom: Plexserver (Linux) is running but clients report no server available.
After restarting the PC, the Plexserver starts, but it cannot see the files in the “series” or "movies"folders.
I’ve tried opening the permissions with “chmmod -R 777 series”, but did not help.
Deleted the library definitions and recreated. Did not help.
Tried changing the scanner used to find the files. Did not help.
The Plex Devs seem to be having major problems keeping things working lately.
Same issue with the navigation bar completely not showing
@warpfactor999 Server Version#: current isnt a valid answer, but I digress. Please post your server logs and Ill see if I can find anything.
Anyone else Please post server logs without those its hard to troubleshoot.
I am having this issue. Using Firefox browser on a mac, Chrome wont log in, same with Safari, they get stuck at the splash screen.
logging in using the QNAP IP address allows me access, and it works fine, but the problem persists using app.plex.tv
As stated above,
Please stop Plex.
Then manually create a tar.gz of the Logs directory under /var/lib/plexmediaserver and post it here .
I did attempt to add logs, using the upload button. It doesnt give an error but doesnt seem to attach anything, even an image if I try. I’ve tried in Firefox and Chrome
I used the Settings> Manage>Troubleshooting to download the logs.
I SSH’d into my QNAP and I do not see a plexmediaserver in /var/lib
You are in the Linux section of the forums.
On linux, the metadata is stored in /var/lib/plexmediaserver
On QNAP, the logs can be found in /share/*/.qpkg/PlexMediaServer/Library/Plex Media Server/Logs" As you discovered.
For future reference, You may create the “PlexData” shared folder.
You may read further about it here.
In the future, please be mindful of where you post.
I am mindful of it, thanks, but I wasn’t finding many people complaining about the issue, so I figured current complaints of a rare issue might be related. But I can post it elsewhere if you think that is best
I’ve looked through your logs.
I am not seeing what would be the telltale signs of an internal fault. (HTTP 408 error).
My question to you then stems from knowing the CPU is only a J1900 in your NAS (which is very weak).
What were you doing at the time of the failure?
Your logs show me it was updating a media.
Were you doing anything else?
Not doing anything in particular other then launching the web player.
If I launch it at https://app.plex.tv/ Then the top navigation bar is just the hazard sign.
If l launch it at https://myip:32400/ it works as expected
Can you show me what it looks like?
I’m wondering if you’re having a SSL problem ?
Same for me. going to http://myip:32400 the nav bar is there. go to https://app.plex.tv/desktop/#!/ and the nav bar is a white exclamation triangle. (Mint 19, Firefox Version 90.0 (64-bit)
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
