We might have a different errors with the same side effect.
@saltypoison thanks for your logs! I don’t think the issue in your logs would be addressed with a PMS update.
Jun 22, 2021 07:23:19.938 [11160] ERROR - [MPVEngine/mpv] vo/libmpv: No render context set.
Jun 22, 2021 07:23:19.938 [11160] ERROR - [MPVEngine/mpv] cplayer: Error opening/initializing the selected video_out (--vo) device.
...
Jun 22, 2021 07:23:19.974 [11160] ERROR - [Web] [QTMedia(1)] A critical error occurred: 4294967280 An unknown error occurred (4294967280)
The video player can’t find a place to render display the video. Does this happen with all video or maybe only with HEVC?
Try the suggestion in this post: Error message regarding OpenGL 2.0 Driver - #29 by mattseeley. Although we’re detecting version 3 is available at startup it may be flawed somehow and operate better when forced back to 2.
