Error message regarding OpenGL 2.0 Driver

Plex Players Desktop Players
29

The 3.0 surface format was added to address an error we discovered playing HDR content on Open GL 2.0 surfaces. There’s a way out.

First please ensure your graphics card drivers and Direct X are fully updated. If that didn’t help you can try forcing an earlier surface format using the directions below:

  • Exit the app
  • Edit: %LOCALAPPDATA%\Plex\plex.ini
  • Create a [general] section header if one does not exist
  • Below the [general] section header add openGLSurfaceFormat=2.0
  • Save plex.ini and restart app
[general]
openGLSurfaceFormat=2.0

Likewise, trying 2.1 may be better. This is a difficult area for us to test as it’s an issue that affects certain hardware configurations.

Any improvement?