Plex Desktop Player: Error code: -13

Server Version#: Version 1.17.0.1709
Player Version#: Version 1.3.1.916-1cb2c34d

I can’t play any videos while using the Plex Desktop App, but they play fine on the Web Player and the Android Player.Plex Media Server Logs_2019-09-19_14-32-42.zip (2.4 MB)

in com.plexapp.system.log
2019-09-19 13:16:28,324 (7fa97bfff700) :  INFO (installservice:96) - Setting up staging area for com.plexapp.system.services at /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-in Support/Data/com.plexapp.system/DataItems/Stage/com.plexapp.system.services
2019-09-19 13:16:28,325 (7fa97bfff700) :  DEBUG (networking:166) - Requesting 'https://bundle-archive.plex.tv/plexinc-plugins/Services.bundle/archive/62fcf1f.zip'
2019-09-19 13:16:28,663 (7fa97bfff700) :  ERROR (networking:219) - Error opening URL 'https://bundle-archive.plex.tv/plexinc-plugins/Services.bundle/archive/62fcf1f.zip'

in Plex Media Server.log
Sep 19, 2019 13:15:25.372 [0x7f40b9b50b80] INFO - SQLITE3:(nil), 17, statement aborts at 57: [select * from metadata_items limit 1] database schema has changed
Sep 19, 2019 13:15:25.376 [0x7f40b9b50b80] INFO - SQLITE3:(nil), 17, statement aborts at 57: [select * from metadata_items limit 1] database schema has changed
Sep 19, 2019 13:15:25.380 [0x7f40b9b50b80] INFO - SQLITE3:(nil), 17, statement aborts at 57: [select * from metadata_items limit 1] database schema has changed
...
Sep 19, 2019 13:15:31.139 [0x7f40b5ceb700] WARN - NAT: PMP, got an error: Network Error.
Sep 19, 2019 13:15:34.141 [0x7f40b5ceb700] ERROR - Error issuing curl_easy_perform(handle): 28
Sep 19, 2019 13:15:34.784 [0x7f40b6d6e700] DEBUG - NotificationStream: Removing because of error
Sep 19, 2019 13:15:36.075 [0x7f40b6d6e700] DEBUG - NotificationStream: Removing because of error
Sep 19, 2019 13:15:37.811 [0x7f40b5296700] WARN - NAT: PMP, got an error: Network Error.
Sep 19, 2019 13:15:40.813 [0x7f40b5296700] ERROR - Error issuing curl_easy_perform(handle): 28
Sep 19, 2019 13:15:47.107 [0x7f40627fc700] ERROR - [PlexRelay] kex protocol error: type 7 seq 11

thanks for your reply,

I don’t clearly understand so here it goes:

in com.plexapp.system.log
it appears it can’t download a file, which is needed for the player I guess?

in Plex Media Server.log
SQLITE3:(nil), 17, statement aborts at 57: [select * from metadata_items limit 1] database schema has changed
I just installed Plex (public version) on my ubuntu desktop and recently updated to match the beta version, I haven’t done anything else. I’ve searched and the thread I found just says to ignore them.

WARN - NAT: PMP, got an error: Network Error.
ERROR - Error issuing curl_easy_perform(handle): 28
As my ISP is using CGNAT I can’t forward any ports, so I’m aware that I’m using the Plex Relay (and its limits) to access my PlexServer from outside my home network.

Sorry for being terse. When I saw SQLITE3 and other errors combined with
a very specific one from com.plexapp.system.log I threw those out there
in case it was recognizable, not because I solved it.

I’m not familiar with too many errors in the logs equaling a running server,
and when I glanced back at your OP I saw videos don’t play. I should have
focused on the rest where you said they are fine in the web app.

Please create a test case using Plex-1.3.1 for Windows

  1. Reboot your network routers and smart switches.
  2. In Plex choose Settings - Show Advanced - Debug
  3. Set it to Debug Level: Enabled
  4. Click SAVE
  5. Setting - General (lower one)
  6. Check Enable PMS Debug logging (set it on)
  7. Uncheck Enable PMS Verbose logging (set this off)
  8. Click SAVE and quit out of Plex For Windows.
  9. Reboot the Ubuntu PMS hardware, and wait 10min.
  10. Start Plex For Windows and wait 2 min.
  11. Start Playback
  12. Play 30 seconds or until failure
  13. Wait 30 seconds
  14. Settings - Troubleshooting - Download Logs
  15. ZIP the entire folder it gives you.
  16. Quit out of Plex for Windows.
  17. Zip up your %LOCALAPPDATA%\Plex\Logs\Plex.log
  18. Attach the zip files with your reply.

That makes for clean logs and a fresh start. Good luck!

It is an issue with remote indirect connections (relay) that is being worked on.

1 Like

are they stil working on ??

System FreeNAS-11.2-U6 iocage jail

2019-10-18 21:46:26,381 (802616000) :  INFO (core:349) - Starting framework core - Version: 2.6.3, Build: 9824215 (Sat Sep 14 00:21:20 UTC 2019)
2019-10-18 21:46:26,381 (802616000) :  DEBUG (core:361) - Using the elevated policy
2019-10-18 21:46:26,382 (802616000) :  DEBUG (core:365) - Extending whitelist: ['cgi', 'tempfile']
2019-10-18 21:46:26,382 (802616000) :  DEBUG (core:450) - Starting runtime component.
2019-10-18 21:46:26,389 (802616000) :  DEBUG (core:450) - Starting caching component.
2019-10-18 21:46:26,389 (802616000) :  DEBUG (core:450) - Starting data component.
2019-10-18 21:46:26,389 (802616000) :  DEBUG (core:450) - Starting networking component.
2019-10-18 21:46:26,389 (802616000) :  DEBUG (networking:284) - Loaded HTTP cookies
2019-10-18 21:46:26,390 (802616000) :  DEBUG (networking:452) - Setting the default network timeout to 20.0
2019-10-18 21:46:26,390 (802616000) :  DEBUG (core:450) - Starting localization component.
2019-10-18 21:46:26,391 (802616000) :  INFO (localization:409) - Setting the default locale to en-us
2019-10-18 21:46:26,391 (802616000) :  DEBUG (localization:427) - Loaded en strings
2019-10-18 21:46:26,391 (802616000) :  DEBUG (core:450) - Starting messaging component.
2019-10-18 21:46:26,391 (802616000) :  DEBUG (core:450) - Starting debugging component.
2019-10-18 21:46:26,391 (802616000) :  DEBUG (core:450) - Starting services component.
2019-10-18 21:46:26,392 (802616000) :  DEBUG (core:450) - Starting myplex component.
2019-10-18 21:46:26,392 (802616000) :  DEBUG (core:450) - Starting notifications component.
2019-10-18 21:46:26,510 (802616000) :  DEBUG (accessor:68) - Creating a new model access point for provider com.plexapp.system in namespace 'metadata'
2019-10-18 21:46:26,521 (805afd400) :  DEBUG (services:265) - Plug-in is not daemonized - loading services from system
2019-10-18 21:46:26,521 (802616000) :  DEBUG (runtime:1117) - Created a thread named 'load_all_services'
2019-10-18 21:46:26,522 (805afd400) :  DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_'
2019-10-18 21:46:26,524 (802616000) :  DEBUG (runtime:1117) - Created a thread named 'get_server_info'
2019-10-18 21:46:26,525 (802616000) :  DEBUG (core:150) - Finished starting framework core
2019-10-18 21:46:26,525 (802616000) :  DEBUG (core:560) - Loading plug-in code
2019-10-18 21:46:26,525 (805b7a500) :  DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400'
2019-10-18 21:46:26,553 (802616000) :  DEBUG (core:566) - Finished loading plug-in code
2019-10-18 21:46:26,553 (802616000) :  DEBUG (runtime:640) - Adding a prefix handler for 'System' ('/system')
2019-10-18 21:46:27,598 (802616000) :  INFO (__init__:40) - Starting System 9824215 (Sat Sep 14 00:21:20 UTC 2019)
2019-10-18 21:46:27,599 (802616000) :  DEBUG (runtime:640) - Adding a prefix handler for 'Player' ('/player')
2019-10-18 21:46:27,605 (802616000) :  INFO (datakit:93) - Loaded the dictionary file
2019-10-18 21:46:27,606 (802616000) :  DEBUG (agentservice:49) - Starting the agent service
2019-10-18 21:46:27,721 (802616000) :  DEBUG (accessor:68) - Creating a new model access point for provider com.plexapp.system in namespace 'metadata'
2019-10-18 21:46:27,729 (802616000) :  DEBUG (bundleservice:69) - Starting the bundle service
2019-10-18 21:46:27,730 (802616000) :  DEBUG (runtime:1117) - Created a thread named 'start'
2019-10-18 21:46:27,730 (802616000) :  DEBUG (helpservice:14) - Starting the help service
2019-10-18 21:46:27,731 (802616000) :  DEBUG (storeservice:198) - Starting the store service
2019-10-18 21:46:27,736 (802616000) :  DEBUG (runtime:1117) - Created a thread named 'start'
2019-10-18 21:46:27,736 (802616000) :  DEBUG (installservice:30) - Starting the install service
2019-10-18 21:46:27,736 (807844000) :  DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400'
2019-10-18 21:46:27,737 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,741 (802616000) :  DEBUG (playerservice:12) - Starting the player service
2019-10-18 21:46:27,742 (802616000) :  DEBUG (flagservice:13) - Starting the media flag service
2019-10-18 21:46:27,743 (802616000) :  DEBUG (runtime:1117) - Created a thread named 'start'
2019-10-18 21:46:27,743 (802616000) :  DEBUG (peerservice:141) - Starting the peer service
2019-10-18 21:46:27,745 (807846300) :  DEBUG (peerservice:164) - Fetching the current list of servers
2019-10-18 21:46:27,746 (802616000) :  DEBUG (runtime:1117) - Created a thread named 'refresh_servers'
2019-10-18 21:46:27,747 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,747 (807846300) :  DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/servers'
2019-10-18 21:46:27,748 (802616000) :  DEBUG (runtime:1150) - Scheduled a timed thread named 'refresh_servers'
2019-10-18 21:46:27,749 (802616000) :  DEBUG (streamservice:18) - Starting the stream service
2019-10-18 21:46:27,750 (802616000) :  CRITICAL (runtime:709) - Private handlers are no longer supported; couldn't register <bound method StreamService.token_handler of <streamservice.StreamService object at 0x80a35fc50>>
2019-10-18 21:46:27,751 (802616000) :  DEBUG (runtime:1150) - Scheduled a timed thread named 'invalidation_timer'
2019-10-18 21:46:27,751 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,752 (802616000) :  DEBUG (proxyservice:12) - Starting the proxy service
2019-10-18 21:46:27,754 (802616000) :  DEBUG (runtime:1117) - Created a thread named 'update_attribution_flags_inner'
2019-10-18 21:46:27,755 (802616000) :  INFO (core:611) - Started plug-in
2019-10-18 21:46:27,755 (802616000) :  DEBUG (socketinterface:160) - Starting socket server
2019-10-18 21:46:27,756 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,758 (802616000) :  DEBUG (runtime:1117) - Created a thread named 'start'
2019-10-18 21:46:27,758 (802616000) :  INFO (socketinterface:184) - Socket server started on port 22442
2019-10-18 21:46:27,759 (802616000) :  INFO (pipeinterface:25) - Entering run loop
2019-10-18 21:46:27,759 (802616000) :  DEBUG (runtime:717) - Handling request GET /:/prefixes
2019-10-18 21:46:27,759 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,761 (802616000) :  DEBUG (runtime:814) - Found route matching /:/prefixes
2019-10-18 21:46:27,764 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,765 (802616000) :  DEBUG (runtime:924) - Response: [200] MediaContainer, 486 bytes
2019-10-18 21:46:27,767 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,767 (80b03ea00) :  DEBUG (runtime:717) - Handling request GET /system/agents
2019-10-18 21:46:27,797 (80b03ef00) :  DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_
2019-10-18 21:46:27,799 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,802 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,804 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,809 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,812 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,822 (80b03ea00) :  DEBUG (runtime:814) - Found route matching /system/agents
2019-10-18 21:46:27,823 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2019-10-18 21:46:27,825 (802618300) :  DEBUG (runtime:1117) - Created a thread named 'remove_unavailable_agents'
2019-10-18 21:46:27,827 (802618300) :  DEBUG (bundleservice:85) - Started the bundle service
2019-10-18 21:46:27,831 (807844f00) :  DEBUG (flagservice:46) - Started the media flag service
2019-10-18 21:46:27,832 (805b7a500) :  DEBUG (core:538) - Machine identifier is XXX
2019-10-18 21:46:27,833 (805b7a500) :  DEBUG (core:539) - Server version is 1.17.0.1709-982421575
2019-10-18 21:46:27,835 (807844000) :  DEBUG (core:521) - Attribute 'machineIdentifier' set to 'XXX'
2019-10-18 21:46:27,836 (807844000) :  DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400'
2019-10-18 21:46:27,848 (80b03ea00) :  DEBUG (runtime:924) - Response: [200] MediaContainer, 9036 bytes
2019-10-18 21:46:27,854 (80b03ef00) :  DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_
2019-10-18 21:46:27,855 (80b03ef00) :  DEBUG (runtime:924) - Response: [200] str, 540 bytes
2019-10-18 21:46:27,858 (807889000) :  INFO (agentservice:122) - Agent info: {'com.plexapp.agents.fanarttv': [{'media_types': ['Movie'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.imdb', 'com.plexapp.agents.themoviedb'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Fanart.tv'}, {'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.thetvdb', 'com.plexapp.agents.themoviedb'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Fanart.tv'}, {'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.lastfm'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Fanart.tv'}, {'media_types': ['Album'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.lastfm'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Fanart.tv'}], 'com.plexapp.agents.none': [{'media_types': ['Movie'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': False, 'name': 'Personal Media'}, {'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': False, 'name': 'Personal Media Shows'}, {'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': False, 'name': 'Personal Media Artists'}, {'media_types': ['Album'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': False, 'name': 'Personal Media Albums'}, {'media_types': ['Photo'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': False, 'languages': ['en', 'ar', 'bg', 'ca', 'cs', 'cy', 'da', 'de', 'el', 'es', 'et', 'fa', 'fi', 'fr', 'he', 'hi', 'hr', 'ht', 'hu', 'id', 'it', 'ja', 'ko', 'lt', 'lv', 'ms', 'mt', 'nl', 'no', 'pl', 'pt', 'ro', 'ru', 'sk', 'sv', 'sl', 'sr', 'th', 'tr', 'uk', 'ur', 'vi', 'zh', 'xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': False, 'name': 'Photos'}], 'com.plexapp.agents.plexmusic': [{'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.localmedia'], 'has_attribution': True, 'languages': ['en', 'ar', 'bg', 'zh', 'hr', 'cs', 'da', 'nl', 'fi', 'fr', 'de', 'el', 'hu', 'id', 'it', 'ja', 'ko', 'nn', 'pl', 'pt', 'ro', 'ru', 'sr', 'sk', 'es', 'sv', 'th', 'tr', 'vi'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Plex Premium Music'}, {'media_types': ['Album'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.localmedia'], 'has_attribution': True, 'languages': ['en', 'ar', 'bg', 'zh', 'hr', 'cs', 'da', 'nl', 'fi', 'fr', 'de', 'el', 'hu', 'id', 'it', 'ja', 'ko', 'nn', 'pl', 'pt', 'ro', 'ru', 'sr', 'sk', 'es', 'sv', 'th', 'tr', 'vi'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Plex Premium Music'}], 'com.plexapp.agents.opensubtitles': [{'media_types': ['Movie'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.imdb'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'OpenSubtitles.org'}, {'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.thetvdb'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'OpenSubtitles.org'}], 'com.plexapp.agents.imdb': [{'media_types': ['Movie'], 'accepts_from': ['com.plexapp.agents.localmedia'], 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.themoviedb'], 'has_attribution': True, 'languages': ['en', 'sv', 'fr', 'es', 'nl', 'de', 'it', 'da', 'ar', 'ca', 'zh', 'cs', 'et', 'fi', 'el', 'he', 'hi', 'hu', 'id', 'ja', 'ko', 'lv', 'no', 'fa', 'pl', 'pt', 'ro', 'ru', 'sk', 'th', 'tr', 'uk', 'vi'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Plex Movie'}], 'com.plexapp.agents.lyricfind': [{'media_types': ['Album'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.plexmusic', 'com.plexapp.agents.localmedia', 'com.plexapp.agents.lastfm'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': False, 'name': 'LyricFind'}], 'com.plexapp.agents.thetvdb': [{'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'fr', 'zh', 'sv', 'no', 'da', 'fi', 'nl', 'de', 'it', 'es', 'pl', 'hu', 'el', 'tr', 'ru', 'he', 'ja', 'pt', 'cs', 'ko', 'sl', 'hr'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'TheTVDB'}], 'com.plexapp.agents.localmedia': [{'media_types': ['Movie'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.imdb', 'com.plexapp.agents.none'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': False, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Local Media Assets (Movies)'}, {'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.thetvdb', 'com.plexapp.agents.none'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': False, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Local Media Assets (TV)'}, {'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.discogs', 'com.plexapp.agents.lastfm', 'com.plexapp.agents.plexmusic', 'com.plexapp.agents.none'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': False, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Local Media Assets (Artists)'}, {'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.plexmusic'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': False, 'version': 2, 'primary_provider': False, 'prefs': True, 'name': 'Local Media Assets (Artists)'}, {'media_types': ['Album'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.discogs', 'com.plexapp.agents.lastfm', 'com.plexapp.agents.plexmusic', 'com.plexapp.agents.none'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': False, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Local Media Assets (Albums)'}], 'com.plexapp.agents.plexthememusic': [{'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.thetvdb', 'com.plexapp.agents.thetvdbdvdorder', 'com.plexapp.agents.themoviedb'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': False, 'name': 'Plex Theme Music'}], 'com.plexapp.agents.themoviedb': [{'media_types': ['Movie'], 'accepts_from': ['com.plexapp.agents.localmedia'], 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'cs', 'da', 'de', 'el', 'es', 'fi', 'fr', 'he', 'hr', 'hu', 'it', 'lv', 'lt', 'nl', 'no', 'pl', 'pt', 'ru', 'sk', 'sv', 'th', 'tr', 'vi', 'zh', 'ko'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'The Movie Database'}, {'media_types': ['TV_Show'], 'accepts_from': ['com.plexapp.agents.localmedia', 'com.plexapp.agents.thetvdb'], 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.thetvdb'], 'has_attribution': True, 'languages': ['en', 'cs', 'da', 'de', 'el', 'es', 'fi', 'fr', 'he', 'hr', 'hu', 'it', 'lv', 'lt', 'nl', 'no', 'pl', 'pt', 'ru', 'sk', 'sv', 'th', 'tr', 'vi', 'zh', 'ko'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'The Movie Database'}], 'com.plexapp.agents.movieposterdb': [{'media_types': ['Movie'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.imdb'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': False, 'name': 'CineMaterial'}], 'com.plexapp.agents.htbackdrops': [{'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.lastfm'], 'has_attribution': True, 'languages': ['ab', 'aa', 'af', 'ak', 'sq', 'am', 'ar', 'an', 'hy', 'as', 'av', 'ae', 'ay', 'az', 'bm', 'ba', 'eu', 'be', 'bn', 'bh', 'bi', 'bs', 'pb', 'br', 'bg', 'my', 'ca', 'ch', 'ce', 'ny', 'zh', 'cu', 'cv', 'kw', 'co', 'cr', 'hr', 'cs', 'da', 'dv', 'nl', 'dz', 'en', 'eo', 'et', 'ee', 'fo', 'fj', 'fi', 'fr', 'fy', 'ff', 'gd', 'gl', 'lg', 'ka', 'de', 'el', 'gn', 'gu', 'ht', 'ha', 'he', 'hz', 'hi', 'ho', 'hu', 'is', 'io', 'ig', 'id', 'ia', 'ie', 'iu', 'ik', 'ga', 'it', 'ja', 'jv', 'kl', 'kn', 'kr', 'ks', 'kk', 'km', 'ki', 'rw', 'ky', 'kv', 'kg', 'ko', 'kj', 'ku', 'lo', 'la', 'lv', 'li', 'ln', 'lt', 'lu', 'lb', 'mk', 'mg', 'ms', 'ml', 'mt', 'gv', 'mi', 'mr', 'mh', 'mo', 'mn', 'na', 'nv', 'ng', 'ne', 'xn', 'nd', 'no', 'nb', 'nn', 'oc', 'oj', 'or', 'om', 'os', 'pi', 'pa', 'fa', 'pl', 'pt', 'ps', 'qu', 'rm', 'ro', 'rn', 'ru', 'se', 'sm', 'sg', 'sa', 'sc', 'sr', 'sn', 'ii', 'sd', 'si', 'sk', 'sl', 'so', 'st', 'nr', 'es', 'su', 'sw', 'ss', 'sv', 'tl', 'ty', 'tg', 'ta', 'tt', 'te', 'th', 'bo', 'ti', 'to', 'ts', 'tn', 'tr', 'tk', 'tw', 'ug', 'uk', 'ur', 'uz', 've', 'vi', 'vo', 'wa', 'cy', 'wo', 'xh', 'yi', 'yo', 'za', 'zu'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': False, 'name': 'Home Theater Backdrops'}], 'com.plexapp.agents.lastfm': [{'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'sv', 'fr', 'es', 'de', 'pl', 'it', 'pt', 'ja', 'tr', 'ru', 'zh'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Last.fm'}, {'media_types': ['Album'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'sv', 'fr', 'es', 'de', 'pl', 'it', 'pt', 'ja', 'tr', 'ru', 'zh'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Last.fm'}]}
2019-10-18 21:46:27,859 (807846300) :  DEBUG (peerservice:171) - Refreshing local server
2019-10-18 21:46:27,859 (807846300) :  DEBUG (peerservice:189) - Updating servers (True/False True/True/True)
2019-10-18 21:46:27,866 (807846300) :  DEBUG (peerservice:198) - Found 1 servers
2019-10-18 21:46:27,867 (807846300) :  DEBUG (peerservice:230) - Creating new server plex (XXX)
2019-10-18 21:46:27,867 (807846300) :  DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/library/sections'
2019-10-18 21:46:27,867 (807889000) :  INFO (datakit:131) - Saved the dictionary file
2019-10-18 21:46:27,870 (807844000) :  DEBUG (core:521) - Attribute 'platformVersion' set to '11.2-STABLE'
2019-10-18 21:46:27,871 (807844000) :  DEBUG (networking:166) - Requesting 'https://plugins.plex.tv/apps/all.json?frameworkVersion=2.6.3&machineIdentifier=7a0ee01bfc68bf44894947dcb3a0234ae48cc67f&os=FreeBSD&osVersion=11.2-STABLE&cpu=i386&serverVersion=1.17.0.1709-982421575&systemRevision=9824215'
2019-10-18 21:46:27,873 (805afd400) :  DEBUG (services:362) - Loaded services
2019-10-18 21:46:27,877 (8027ca700) :  DEBUG (services:438) - No shared code to load
2019-10-18 21:46:27,879 (807846300) :  DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/channels/all'
2019-10-18 21:46:27,882 (80b03e000) :  DEBUG (peerservice:176) - Background-refreshing remote servers
2019-10-18 21:46:27,882 (807846300) :  DEBUG (runtime:1117) - Created a thread named 'background_refresh'
2019-10-18 21:46:27,882 (80b03e000) :  DEBUG (peerservice:189) - Updating servers (False/True True/True/True)
2019-10-18 21:46:27,882 (80b03e000) :  DEBUG (peerservice:198) - Found 1 servers
2019-10-18 21:46:28,233 (807844000) :  DEBUG (preferences:258) - Loaded preferences from DefaultPrefs.json
2019-10-18 21:46:28,234 (807844000) :  DEBUG (preferences:178) - Loaded the user preferences for com.plexapp.system
2019-10-18 21:46:28,234 (807844000) :  INFO (storeservice:495) - No beta plugins.
2019-10-18 21:46:28,239 (807844000) :  INFO (storeservice:334) - Starting automatic update thread
2019-10-18 21:46:28,240 (807844000) :  DEBUG (runtime:1150) - Scheduled a timed thread named 'auto_update_thread'
2019-10-18 21:46:28,241 (807844000) :  DEBUG (storeservice:328) - Started the store service
2019-10-18 21:46:28,582 (80b03f400) :  DEBUG (runtime:717) - Handling request GET /system/messaging/clear_events/com.plexapp.agents.imdb
2019-10-18 21:46:28,629 (80b03f400) :  DEBUG (runtime:814) - Found route matching /system/messaging/clear_events/com.plexapp.agents.imdb
2019-10-18 21:46:28,630 (80b03f400) :  DEBUG (runtime:924) - Response: [200] str, 0 bytes
2019-10-18 21:46:28,732 (802618300) :  DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.system/resourceHashes
2019-10-18 21:46:28,733 (802618300) :  DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.system/resourceHashes
2019-10-18 21:46:28,733 (802618300) :  DEBUG (networking:166) - Requesting 'http://resources-cdn.plexapp.com/hashes.json'
2019-10-18 21:46:29,075 (802618300) :  DEBUG (runtime:924) - Response: [200] str, 13276 bytes
2019-10-18 21:46:29,091 (807844f00) :  DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_
2019-10-18 21:46:29,092 (807844f00) :  DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_
2019-10-18 21:46:29,093 (807844f00) :  DEBUG (runtime:924) - Response: [200] str, 540 bytes
2019-10-18 21:46:29,857 (805b7a500) :  DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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_
2019-10-18 21:46:29,858 (805b7a500) :  DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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_
2019-10-18 21:46:29,858 (805b7a500) :  INFO (agentservice:168) - Receiving agent info from com.plexapp.agents.imdb: [{'media_types': ['Movie'], 'primary_provider': True, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.themoviedb'], 'languages': ['en', 'sv', 'fr', 'es', 'nl', 'de', 'it', 'da', 'ar', 'ca', 'zh', 'cs', 'et', 'fi', 'el', 'he', 'hi', 'hu', 'id', 'ja', 'ko', 'lv', 'no', 'fa', 'pl', 'pt', 'ro', 'ru', 'sk', 'th', 'tr', 'uk', 'vi'], 'persist_stored_files': True, 'version': 0, 'accepts_from': ['com.plexapp.agents.localmedia'], 'prefs': True, 'name': 'Plex Movie'}]
2019-10-18 21:46:29,860 (805b7a500) :  DEBUG (runtime:924) - Response: [200] str, 16 bytes
2019-10-18 21:46:32,786 (80b03f900) :  DEBUG (runtime:717) - Handling request GET /system/notify/serverUpdated?host=20.20.20.100
2019-10-18 21:46:32,787 (80b03f900) :  DEBUG (runtime:814) - Found route matching /system/notify/serverUpdated
2019-10-18 21:46:32,788 (80b03f900) :  DEBUG (peerservice:386) - Handling server update notification (20.20.20.100)
2019-10-18 21:46:32,788 (80b03f900) :  DEBUG (peerservice:189) - Updating servers (False/False True/True/True)
2019-10-18 21:46:32,788 (80b03f900) :  DEBUG (peerservice:164) - Fetching the current list of servers
2019-10-18 21:46:32,789 (80b03f900) :  DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/servers'
2019-10-18 21:46:32,792 (80b03f900) :  DEBUG (peerservice:198) - Found 1 servers
2019-10-18 21:46:32,792 (80b03f900) :  DEBUG (peerservice:233) - Updating existing server plex (XXX)
2019-10-18 21:46:32,793 (80b03f900) :  DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/library/sections'
2019-10-18 21:46:32,796 (80b03f900) :  DEBUG (networking:166) - Requesting 'http://127.0.0.1:32400/channels/all'
2019-10-18 21:46:32,798 (80b03f900) :  DEBUG (runtime:924) - Response: [200] str, 0 bytes
2019-10-18 21:46:32,845 (80b03fe00) :  INFO (datakit:131) - Saved the dictionary file
2019-10-18 21:47:28,244 (80b03e500) :  DEBUG (runtime:1156) - Starting timed thread named 'auto_update_thread'
2019-10-18 21:47:28,244 (80b03e500) :  INFO (storeservice:356) - Starting automatic update check
2019-10-18 21:47:28,246 (80b03e500) :  DEBUG (runtime:1117) - Created a thread named 'remove_unavailable_agents'
2019-10-18 21:47:28,248 (80b03e500) :  DEBUG (networking:166) - Requesting 'https://plugins.plex.tv/apps/all.json?frameworkVersion=2.6.3&machineIdentifier=7a0ee01bfc68bf44894947dcb3a0234ae48cc67f&os=FreeBSD&osVersion=11.2-STABLE&cpu=i386&serverVersion=1.17.0.1709-982421575&systemRevision=9824215'
2019-10-18 21:47:28,392 (80b03e500) :  INFO (storeservice:495) - No beta plugins.
2019-10-18 21:47:28,397 (80b03e500) :  INFO (storeservice:521) - Required plug-in 'Services' [com.plexapp.system.services] isn't installed.
2019-10-18 21:47:28,397 (80b03e500) :  INFO (storeservice:359) - Starting automatic update installation
2019-10-18 21:47:28,398 (80b03e500) :  INFO (installservice:276) - Performing an installation of com.plexapp.system.services
2019-10-18 21:47:28,398 (80b03e500) :  INFO (installservice:96) - Setting up staging area for com.plexapp.system.services at /config/Plex Media Server/Plug-in Support/Data/com.plexapp.system/DataItems/Stage/com.plexapp.system.services
2019-10-18 21:47:28,398 (80b03e500) :  DEBUG (networking:166) - Requesting 'https://bundle-archive.plex.tv/plexinc-plugins/Services.bundle/archive/62fcf1f.zip'
2019-10-18 21:47:28,605 (80b03e500) :  ERROR (networking:219) - Error opening URL 'https://bundle-archive.plex.tv/plexinc-plugins/Services.bundle/archive/62fcf1f.zip'
2019-10-18 21:47:28,606 (80b03e500) :  INFO (installservice:232) - Unable to download archive for com.plexapp.system.services
2019-10-18 21:47:28,606 (80b03e500) :  INFO (installservice:103) - Unstaging files for com.plexapp.system.services (removing /config/Plex Media Server/Plug-in Support/Data/com.plexapp.system/DataItems/Stage/com.plexapp.system.services)
2019-10-18 21:47:28,608 (80b03e500) :  DEBUG (runtime:1150) - Scheduled a timed thread named 'auto_update_thread'
2019-10-18 21:47:33,255 (807889000) :  INFO (datakit:131) - Saved the dictionary file
2019-10-18 21:48:26,550 (802616000) :  INFO (pipeinterface:87) - Stopping plug-in

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