I’ve been running into issues with streaming on my Android device recently where in the middle of streaming, the app will either jump forward 5-10 minutes or it will stop the current stream entirely. Most recently I was streaming a TV show and with more than 10 minutes left in the episode, the stream suddenly stopped and the timer to autoplay the next episode began. I have uninstalled and re-installed the app and the issues persist. Below is a snippit of the logs from when the issue occurred., but I’ve attached the full logs.
May 11, 2018 10:53:56.614 [4604] DEBUG - Play progress on 4134 ‘The Stolen Earth (1)’ - got played 1965565 ms by account 1!
May 11, 2018 10:53:56.645 [4604] DEBUG - [Now] User is CourtimusMaximus (ID: 1)
May 11, 2018 10:53:56.645 [4604] DEBUG - [Now] Device is Android (Pixel).
May 11, 2018 10:53:56.645 [4604] DEBUG - [Now] Profile is Android
May 11, 2018 10:53:56.645 [4604] DEBUG - [Now] Updated play state for /library/metadata/4134.
May 11, 2018 10:53:56.645 [4604] DEBUG - Statistics: (672689061cfa1410-com-plexapp-android) Reporting active playback in state 0 of type 4 (scrobble: 0) for account 1
May 11, 2018 10:53:56.645 [7384] DEBUG - Completed: [67.213.190.7:40510] 200 GET /:/timeline?bandwidth=8371&bufferedTime=-1965&containerKey=%2FplayQueues%2F563&duration=2879000&guid=com.plexapp.agents.themoviedb%3A%2F%2F57243%2F4%2F12%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F4134&machineIdentifier=3ba76570102277e37ade0d43640c2e33d18753e3&playQueueItemID=8016&ratingKey=4134&state=playing&time=1965565 (12 live) GZIP 97ms 760 bytes (pipelined: 7)
May 11, 2018 10:53:56.660 [9908] DEBUG - Auth: authenticated user 1 as CourtimusMaximus
May 11, 2018 10:53:56.660 [9048] DEBUG - Request: [67.213.190.7:40511 (WAN)] GET /:/timeline?bandwidth=8371&bufferedTime=-1965&containerKey=%2FplayQueues%2F563&duration=2879000&guid=com.plexapp.agents.themoviedb%3A%2F%2F57243%2F4%2F12%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F4134&machineIdentifier=3ba76570102277e37ade0d43640c2e33d18753e3&playQueueItemID=8016&ratingKey=4134&state=stopped&time=1965565 (12 live) GZIP Signed-in Token (CourtimusMaximus)
May 11, 2018 10:53:56.660 [9048] DEBUG - Client [672689061cfa1410-com-plexapp-android] reporting timeline state stopped, progress of 1965565/2879000ms for guid=com.plexapp.agents.themoviedb://57243/4/12?lang=en, ratingKey=4134 url=, key=/library/metadata/4134, containerKey=/playQueues/563, metadataId=4134
May 11, 2018 10:53:56.660 [7384] DEBUG - Auth: authenticated user 1 as CourtimusMaximus
May 11, 2018 10:53:56.660 [11440] DEBUG - Request: [67.213.190.7:40512 (WAN)] GET /video/:/transcode/universal/stop?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=74944&session=672689061cfa1410-com-plexapp-android (13 live) GZIP Signed-in Token (CourtimusMaximus)
May 11, 2018 10:53:56.660 [10936] DEBUG - Found session GUID of 672689061cfa1410-com-plexapp-android in session start.
May 11, 2018 10:53:56.660 [9908] DEBUG - Completed: [67.213.190.7:40512] 200 GET /video/:/transcode/universal/stop?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=74944&session=672689061cfa1410-com-plexapp-android (13 live) GZIP 0ms 195 bytes (pipelined: 1)
May 11, 2018 10:53:56.660 [10936] DEBUG - Killing job.
May 11, 2018 10:53:56.676 [9048] DEBUG - Play progress on 4134 ‘The Stolen Earth (1)’ - got played 1965565 ms by account 1!
May 11, 2018 10:53:56.676 [10936] DEBUG - Job was already killed, not killing again.
May 11, 2018 10:53:56.676 [10936] DEBUG - Stopping transcode session 672689061cfa1410-com-plexapp-android
May 11, 2018 10:53:56.676 [3880] DEBUG - Jobs: ‘C:\Program Files (x86)\Plex\Plex Media Server\PlexTranscoder.exe’ exit code for process 9228 is -1059143458 (intentional termination)
May 11, 2018 10:53:56.676 [5608] DEBUG - Cleaning directory for session 672689061cfa1410-com-plexapp-android (C:\Users\Court\AppData\Local\Plex Media Server\Cache\Transcode\Sessions\plex-transcode-672689061cfa1410-com-plexapp-android-59c40b03-2d61-4db7-afe1-c6ef294876db)
May 11, 2018 10:53:56.691 [10936] DEBUG - Transcoder: Cleaning old transcode directories.
May 11, 2018 10:53:56.691 [10936] DEBUG - Transcoder: Cleaning old transcode directory: C:\Users\Court\AppData\Local\Plex Media Server\Cache\Transcode\Sessions\plex-transcode-672689061cfa1410-com-plexapp-android-59c40b03-2d61-4db7-afe1-c6ef294876db
May 11, 2018 10:53:56.691 [10936] ERROR - Transcoder: Failed to delete session directory (boost::filesystem::remove: The system cannot find the file specified: “C:\Users\Court\AppData\Local\Plex Media Server\Cache\Transcode\Sessions\plex-transcode-672689061cfa1410-com-plexapp-android-59c40b03-2d61-4db7-afe1-c6ef294876db\media-00166.ts”)
May 11, 2018 10:53:56.691 [10936] DEBUG - Transcoder: Cleaning old transcode directory: C:\Users\Court\AppData\Local\Plex Media Server\Cache\Transcode\Sessions\plex-transcode-672689061cfa1410-com-plexapp-android-bb0edf00-4b45-49a6-ae90-1f15fdad4132
May 11, 2018 10:53:56.691 [10936] DEBUG - Whacked session 672689061cfa1410-com-plexapp-android, 0 remaining.
May 11, 2018 10:53:56.707 [9048] DEBUG - [Now] User is CourtimusMaximus (ID: 1)
May 11, 2018 10:53:56.707 [9048] DEBUG - [Now] Device is Android (Pixel).
May 11, 2018 10:53:56.707 [9048] DEBUG - [Now] Profile is Android
May 11, 2018 10:53:56.707 [9048] DEBUG - [Now] Updated play state for /library/metadata/4134.
May 11, 2018 10:53:56.707 [9048] DEBUG - Statistics: (672689061cfa1410-com-plexapp-android) Reporting active playback in state 3 of type 4 (scrobble: 0) for account 1
May 11, 2018 10:53:56.723 [9048] DEBUG - Streaming Resource: Terminating session 0x9a080c0:672689061cfa1410-com-plexapp-android which is using 1978kbps of WAN bandwidth. Used is now 0kbps
May 11, 2018 10:53:56.723 [9048] DEBUG - Streaming Resource: Terminating session 0x9a080c0:672689061cfa1410-com-plexapp-android which is using transcoder slot. Used slots is now 0
May 11, 2018 10:53:56.723 [9048] DEBUG - Streaming Resource: Terminated session 0x9a080c0:672689061cfa1410-com-plexapp-android with reason Client stopped playback.
May 11, 2018 10:53:56.723 [9048] DEBUG - Streaming Resource: Removing session 0x9a080c0:672689061cfa1410-com-plexapp-android
May 11, 2018 10:53:56.723 [5916] DEBUG - Job was already killed, not killing again.
May 11, 2018 10:53:56.723 [5916] DEBUG - Job was already killed, not killing again.
May 11, 2018 10:53:56.723 [5916] DEBUG - Transcoder: Cleaning old transcode directories.
May 11, 2018 10:53:56.723 [9908] DEBUG - Completed: [67.213.190.7:40511] 200 GET /:/timeline?bandwidth=8371&bufferedTime=-1965&containerKey=%2FplayQueues%2F563&duration=2879000&guid=com.plexapp.agents.themoviedb%3A%2F%2F57243%2F4%2F12%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F4134&machineIdentifier=3ba76570102277e37ade0d43640c2e33d18753e3&playQueueItemID=8016&ratingKey=4134&state=stopped&time=1965565 (13 live) GZIP 62ms 494 bytes (pipelined: 1)
May 11, 2018 10:53:56.723 [5916] DEBUG - Transcoder: Cleaning old transcode directory: C:\Users\Court\AppData\Local\Plex Media Server\Cache\Transcode\Sessions\plex-transcode-672689061cfa1410-com-plexapp-android-59c40b03-2d61-4db7-afe1-c6ef294876db
May 11, 2018 10:53:56.723 [5916] DEBUG - Whacked session 672689061cfa1410-com-plexapp-android, 0 remaining.
