Android client - no images / art work / posters when using "manual connection"

Plex Media Server Remote Access
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Server Version#: 1.29.1.6316
Player Version#: 9.9.0.35518

I’m having Plex in docker with bridge network. When default ports are used and server is automatically found by android app, everything works fine.

I’ve changed the main port to 33400 and web gui (:33400/web/) works the same way as before. For android app I need to use “manual connection” to set IP of my server and its port. When set, app will find the server and it’s able to play and stream/cast, but no images in the library are shown.
These images are showing fine in the web gui with both default and changed port and were shown in the android app when default port was used (no manual connection).

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The problem is really in the Android app.
When I set manual connection to server’s IP and port to 32400 and setup router (NAT firewall) to redirect port 32400 to 33400 of plex server, then images are loaded properly and Plex server is still using the only port 33400, but Android app thinks it’s using the default port 32400.

1 Like
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Do you think that could be related to all these issues?

Edit:

God, you’re right. This has literally been bothering me FOR YEARS.

I run two Plex servers, so I don’t use the default port to avoid running into conflicts.

I switched one of them back to 32400 and the artwork loads instantly.

When I was testing I also tried using the manual connection settings and got the same result. Using any port other than 32400 means artwork doesn’t load.

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Thanks for related issues! I wasn’t able to find any. :smiley:
This is definitely bug and should be easily fixed (when having source code).

The good thing is that there is a workaround (port redirection by NAT), but it’s a pretty complicated one.

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