Android Offline- Can't Connect to Server

Plex Players Mobile Devices
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Server Version#: 1.21.0.3711
Player Version#: 8.10.0.21911 (9219e3c2)

I am able to connect to my Plex server via Samsung TV apps and Rokus; however, on an Android tablet and phone, the server shows offline.

Confirmed that all are on the same network / 192.168.1.X subnet. Uninstalled the Android app. Cleared data / cache, but server is still unreachable. The devices do show up as “Authorized Devices” in the server with the correct timestamp of when I tried to access the server via the Android app. What’s causing this issue?

Inbound firewall rule looks like this:
Protocol type: TCP
Local Port: All Ports
Remote Port: All Ports

1 Like
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I forgot the network and reconfigured a static IP address on one of the devices and it has temporarily fixed it; however, this has been a recurring issue the past few weeks. Any reason this would keep happening?

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This is still happening after several server and app version updates. Any help is appreciated.

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Still happening on both devices after multiple android app and server updates. Essentially unusable to me on mobile.

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They’re not gonna do sh*t dude. Quite a number of us been complaining about this issue since forever. Goes to show you how much a PLEX pass is really worth.

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