Server Version#: 1.41.3.9314 Player Version#: 2025.20.0 (retested) Restart Phone. Start Plex Open movie (not in a collection) No problem. Repeat x6. No issues Open movie in a collection ISSUE: Blank screen, and won’t load movie. Get error mesage of “Sorry, that didn’t work. Check that “SERVER” i…

Any updates at all? Still unusable as I can’t open any shows or films in a collection

Confirmed: still broken in version 2026.0.0

Is there perhaps some kind of security software involved?

Collections Load on, Android TV, Fire TV, Roku, iPhone. They do not load on android phones. It is wierd and only affects a small amount of users.

It works perfectly on an android phone using the web app on a browser, and it used to work fine on the old app design. But ever since the new version, it’s not allowed me to load movies or shows in a collection. Even when I deleted all but a few collections, it still wouldn’t load those specific mov…

Put simply, nobody gives a damn. Seriously, nobody cares because we’ve given them money already, just look at all the ‘Plex Pass’ tags in this thread. Solving this doesn’t profit them a single additional penny, which is clearly the focus of Plex Inc. now. It sucks for us because obviously not being…

ChuckPA’s ‘Plex DBRepair’ was updated 4 days ago with new functionality to rebuild FTS data, which may impact collections: [image] Releases · ChuckPa/DBRepair Database repair utility for Plex Media Server databases - ChuckPa/DBRepair The error originally ma…

Don’t think I can test this at the minute as my server is on windows. It still seems to be an Android app issue - they seem to load fine on Android TV, web app. I think it’s due to the loading time of collections? It seems to load the movie page on Android TV but not fully load the collections at th…

Read the first post… it’s Android on phone. Glad it works for you, it doesn’t for others here.

Android Plex Doesn't Load Movies if in a Collection

Plex Players

ItsThatJA January 22, 2026, 9:24pm 64

Yes this really should be a top priority fix.

I posted about it a while back.

Frustrating experience on the Mobile App - Plex Players / Mobile Devices - Plex Forum

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Android Plex Doesn't Load Movies if in a Collection

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