it appeared to be playing the SRT file that I was telling it to, as far as the content of the subtitles, but they were formatted like an ass file, and I couldn’t change their appearance
Ah okay, this is the currently expected behaviour for when a video is transcoded, the subtitles also get transcoded to ASS so they can maintain their time positioning and match up. Since we added full ASS support to the Android player, we’ve currently lost the ability to do styling on the ASS subtitles. Will bring this up with the team and see if we can solve it.
okay, if it could be resolved quickly, please. because when I’m watching HD video, the ASS text is so small you can’t read it
I think my problem caused by proxy. After I use “http://IP:32400” as custom hostname, everything works well. On iOS client, I could see Plex automatically using “plex.direct” for https connection.
Once I using Nginx to proxy, iOS & tvOS can’t display external subtitles, include I select subs by search on open subtitles, they couldn’t display also. Embedded subtitle works well, but I can’t to burn all external subs into media file, that is a huge project.
I still need reverse proxy just because I have to use another server to optimize connection on Asia, and what im confusing is, after I using nginx, desktop client all could load external subtitle, the problem only happened on some client, not all client.
About logs, I have added in another post, sadly that post got none response -. -
If this log can’t use, I could go get newest one.
Transcode from SRT to ASS also happens when only audio is being transcoded.
I’ve got a temporary workaround. if you go to the desktop site of Plex.tv you can get normal subtitle settings. you lose all the benefits of the app but if you’re just putting it on and watching it works
I had a similar problem, sometimes I couldn’t get the built-in SRT subtitles of video files in Plex for iOS. If you restart the playback, the subtitles may be played normally.
My server version is 1.32.0.6973
If it is convenient to view the log, you can reply me, and I will send the log file by private message.
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