AndroidTV preroll not working - Client + Server Logs Attached to officially "report issue"

Plex Players
1

Server Version#: Version 1.32.6.7557
Player Version#: 10.1.2.4386

Preroll never starts playing. Tried 3 brands of AndroidTV boxes/TV’s. Works fine in Browser, Roku, Tablets, Phones.
plexclientlogs.txt (5.0 MB)
Plex Media Server Logs_2023-10-24_15-30-29.zip (6.7 MB)

2

Preroll not working for me either! Android or Apple or web, or any client…

3

Hi,

I also have the issue

The pre-roll is paused systematically each time I launch a movie on Plex Android TV client on Shield TV 2019 pro (lastest versions and firmware)