Anyone else having issues with Match?

Plex Media Server Metadata & Adding Files
1

Anyone else having issues with Match? Match / Fix Match not working for Albums for me.
Auto Match - I get “Spinning Wheel of Death”
Search Options finds the match, but selecting it does not add the match to the Album.

Server Version#: 1.26.1.5798

2

Seems to be working fine on my server.
Any errors showing in your server logs that might point to what’s causing this?

3

This is from Fix Match on an Album that was previously matched on the prior public server:

Here’s the server log error:
May 19, 2022 17:48:21.582 [0x7fb1248aa0] WARN - [HttpClient] HTTP error requesting GET Sign In | Plex (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)
May 19, 2022 17:48:21.583 [0x7fb1287aa0] ERROR - [MediaProviderManager] Error parsing content.
May 19, 2022 17:48:21.588 [0x7fb1248aa0] WARN - [HttpClient] HTTP error requesting GET https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)

And here’s what I get in matcher.log.

May 19, 2022 18:35:56.281 [0x7f7e5a3ab0] INFO - Plex Media Scanner v1.26.1.5798-99a4a6ac9 - Debian GNU/Linux PC aarch64 - build: linux-aarch64 - GMT -04:00
May 19, 2022 18:35:56.282 [0x7f7e5a3ab0] INFO - Linux version: 11 (bullseye), language: en-US
May 19, 2022 18:35:56.282 [0x7f7e5a3ab0] INFO - Processor: 4-core AArch64
May 19, 2022 18:35:56.282 [0x7f7e5a3ab0] INFO - /usr/lib/plexmediaserver/Plex Media Scanner --match --type 8 --log-file-suffix Matcher --match-artist Neil Young --match-album Tonight’s the Night --files @/tmp/dd6a-93d6-26a3-1589.txt
May 19, 2022 18:35:56.558 [0x7f818b0890] ERROR - Match: Caught exception opening file: Could not parse /media/plex/Music/Neil Young/Tonight’s The Night (Vinyl)/01 - Tonight’s The Night.flac (error=-2): No such file or directory
May 19, 2022 18:35:56.558 [0x7f818b0890] ERROR - Match: Caught exception opening file: Could not parse /media/plex/Music/Neil Young/Tonight’s The Night (Vinyl)/01 - Tonight’s The Night.flac (error=-2): No such file or directory

4

Have you tried using a different DNS for your server?
It appears your current setup cannot resolve the domain plex.tv…

5

I use unbound, and as soon as I saw that error, I shut it down, and used 8,8,8.8. Same error.

6

Also, pinging plex.tv is OK:

pi@pi4:~ $ ping www.plex.tv

PING www.plex.tv (104.18.34.20) 56(84) bytes of data.

64 bytes from 104.18.34.20 (104.18.34.20): icmp_seq=1 ttl=56 time=50.8 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp_seq=2 ttl=56 time=20.8 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp_seq=3 ttl=56 time=22.7 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp_seq=4 ttl=56 time=14.0 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp_seq=5 ttl=56 time=12.9 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp_seq=6 ttl=56 time=16.4 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp_seq=7 ttl=56 time=50.7 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp_seq=8 ttl=56 time=11.8 ms

7

curl reports:
pi@pi4:~ $ curl plex.tv
Moved Permanently

8

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