Match not working

[joolzg]

Server Version#:1.32.6.7371
Player Version#:

I cannot match anything, TV or Movies.

[tom80H]

Do you have a firewall or similar comparable component that’ll block Plex from connecting to its backend when doing the lookups?

[joolzg]

Nope, all I did was update the plex server via dpkg . No changes to network configuration.

Are there logs that will show these errors.

[tom80H]

@joolzg

Are there logs that will show these errors.

Failed lookups should show in the server logs (Plex Media Server.log)

[joolzg]

Found this
2023-08-18 08:56:51,136 (7f04058a9138) : ERROR (networking:197) - Error opening URL ‘http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes’
2023-08-18 08:56:51,137 (7f04058a9138) : CRITICAL (runtime:1299) - Exception getting hosted resource hashes (most recent call last):
File “/usr/lib/plexmediaserver/Resources/Plug-ins-b6a09ad81/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py”, line 1293, in get_resource_hashes
json = self._core.networking.http_request(“http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes”, timeout=10).content
File “/usr/lib/plexmediaserver/Resources/Plug-ins-b6a09ad81/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py”, line 243, in content
return self.str()
File “/usr/lib/plexmediaserver/Resources/Plug-ins-b6a09ad81/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py”, line 221, in str
self.load()
File “/usr/lib/plexmediaserver/Resources/Plug-ins-b6a09ad81/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py”, line 159, in load
f = self._opener.open(req, timeout=self._timeout)
File “/usr/lib/plexmediaserver/Resources/Python/python27.zip/urllib2.py”, line 435, in open
response = meth(req, response)
File “/usr/lib/plexmediaserver/Resources/Python/python27.zip/urllib2.py”, line 548, in http_response
‘http’, request, response, code, msg, hdrs)
File “/usr/lib/plexmediaserver/Resources/Python/python27.zip/urllib2.py”, line 473, in error
return self._call_chain(*args)
File “/usr/lib/plexmediaserver/Resources/Python/python27.zip/urllib2.py”, line 407, in _call_chain
result = func(*args)
File “/usr/lib/plexmediaserver/Resources/Python/python27.zip/urllib2.py”, line 556, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
HTTPError: HTTP Error 404: Not Found

[joolzg]

What should I be looking for…

[joolzg]

I downgraded to 7195 and Match works

[Grooverider2016]

The latest beta is so full of bugs unfortunately.

[ChuckPa]

Do you still have the logs which capture the errors so I may submit to the dev team?

[joolzg]

Yes,
Plex Media Server Logs_2023-08-18_10-54-12.zip (3.4 MB)

[joolzg]

Now the version I downgraded to does not match ANYHING

Any help please

[joolzg]

Plex Media Server Logs_2023-09-05_10-22-58.zip (3.3 MB)

New logs

COME ON GUYS CAN YOU LOOK INTO THIS AND FIX IT

[dbirch]

1. Your naming is horrible.
2. What directory is plex pointing to?
3. What Agent/Scanner are you using?

My canned response is to see https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/ and:
If you want to save yourself a lot of time I would recommend using Download - tinyMediaManager and use ${title} (${year}) {imdb-${imdb}} as the new name format.

Folder format:
${title} (${year})

(Please note I linked to the v3 which is free to use)

[joolzg]

OK Example

Tv show “Ashoka”
“Ashoka\Season 1\Ahsoka.S01E01.1080p.HEVC.x265-MeGusta”
“Ashoka\Season 1\Ahsoka.S01E02.1080p.HEVC.x265-MeGusta”
“Ashoka\Season 1\Ahsoka.S01E03.1080p.HEVC.x265-MeGusta”

Now the 1st 2 episodes have metadata but the latest 3 episode has nothing

Movies,
Last matched film was 7 days ago, nothing has changed in my setup or machine, I even moved the last matched file off the server, compacted database, moved file back and now no match.

Something happened a week ago that took my working system and made it non working.

Agent is “Plex Movie”
Scanner “how to find out this”

[dbirch]

Manage Library => Edit => Advanced

Under that Add folders section what paths are already set? (Depending on your structure this may be an issue)

But knowing the Agent/Scanner can also help

[ChuckPa]

Urge cleaning up the naming per Plex standard

[chuck@lizum tv.2010]$ find ./Ahsoka -print
./Ahsoka
./Ahsoka/Season 01
./Ahsoka/Season 01/Ahsoka - S01E01 - Part One.mkv
./Ahsoka/Season 01/Ahsoka - S01E02 - Part Two.mkv
./Ahsoka/Season 01/Ahsoka - S01E03 - Part Three.mkv
[chuck@lizum tv.2011]$ 

My ‘Television’ library section points to /vol/media/tv
All TV series are located under here.

[joolzg]

I understand that but why did it find everything 7 days ago and today it finds nothing…