Server Version#: 1.18.2.2029 Web Version#: 4.12.2 So I’ve just noticed this over the last few hours. I can’t seem to get any metadata to load whatsoever for new episodes. They are named correctly as “showName - SxxExx - episodetitle.mp4”. I’ve tried clearing plugin cache, optimizing db, cleaning b…

I’m having the same problem. Added four new episodes in the last three hours, only one of them managed to load metadata. I have checked thetvdb, and all episodes have dataentries.

having issues too, was only getting episode metadata on the first few seasons of long-running shows. traced it to a thetvdb issue. their API is only returning 1 page of episodes for every show, so any episodes beyond the first 100 won’t return any data. assume they’ll fix it eventually.

Windows 10 Server Version 1.18.2.2029 Same problem here after upgrading to the latest beta. Added 3 movies in the past 24 hours and I had to match them all manually but even after that, they still won’t pull their metadata. Going on 12 hours and still nothing. Never had an issue like this before.

I have been unable to get metadata to load for new Movies or TV Shows that were added beginning this past weekend.

I’ve now been able to confirm this as well I think. I added episodes of another show under 100 and metadata loaded just fine. I had roughly 70 or so episodes. I added in groups of 6 until I had 96 episodes total. All metadata loaded for every episode. I then added 6 more to bring the total to 102. 4…

Just saw this post by a Plex team member earlier today on another thread… [image] Metadata wrong/missing on daily episodes Metadata & Adding Files I’m in staff meeting now and backposting here: TVDB is having problems. Operations is working with them on that. Plex.t…

You know referencing my posts is going to get my attention :smiling_imp: If there are issues with specific series, give me the info and I will test quickly to see if I can reproduce. If I can get clean results, I will show you the exact naming and structure used.

lol just thought this may be why we were having the issues we’re having in this thread. What specific info do you need other than series names? The ones I’m having issues with are Wings (1990) and Dragon Ball Z (1989). For Wings, I uploaded season 7 and no metadata is being loaded. Another user ment…

Fo me plex seems to be downloading no picture info for tvdb, this is what i’m getting [plex%20help%20required]

That’s all I need: Wings (1990) Dragon Ball Z (1989 BBIAB

Anyone else having metadata not loading issues?

Plex Media Server Metadata & Adding Files

jhowse1018 November 15, 2019, 2:06am 10

Just saw this post by a Plex team member earlier today on another thread…

Topic		Replies	Views
All of the sudden tv show metadata not loading General Discussions	58	1895	June 13, 2019
No metadata from TVDB and MovieDB Metadata & Adding Files server-windows	42	1982	September 2, 2019
TheTVDB metadata - V3 API and related issues Metadata & Adding Files server-windows , server-mac , server-linux , server-qnap , server-synology	283	24284	March 21, 2020
TVDB Plex agent not downloading metadata anymore after they switched to v3 Metadata & Adding Files server-linux	60	7274	August 12, 2019
Metadata not working / incomplete Metadata & Adding Files server-windows	80	7587	July 19, 2020

Anyone else having metadata not loading issues?

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