Apple TV gets stuck after playback ends if the Apple TV goes to sleep on that screen

Server Version#: 1.40.4.8679
Player Version#: 8.38.1 (8966)
tvOS version: 17.6 (21M71)
Apple TV version: A1625

Brief description of the issue or bug:
The app gets stuck on the page after a show ends if the Apple TV goes to sleep while on that page.

Steps to reproduce:

  1. Watch a show, any show
  2. Let it end. You’ll end up on a page with poster of what you just watched and below a row of posters of related shows.
  3. Don’t do anything - At this point if you were to hit the back or menu button on the remote, the screen would go to the watched show’s info page, but don’t press anything. Just pretend you fell asleep and touch nothing. Let the Apple TV go to sleep and power off.
  4. Wake the device up. It will resume back to the page where we ended up after the playback ended. Hit the back or menu button on the remote. Expected behavior would be to return to another screen. Nothing happens. The back button is unresponsive. Navigation still works, and clicking on another show’s poster does start playback of the new show. Now the back button works again and we can exit that playback. Other than that or closing the entire app by double clicking tv button on remote and swiping up to completely close Plex player app, those are only two ways I’ve found to escape that page.

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