AppleTv can’t pin own server libraries only “on plex”

Plex Players Streaming Devices
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1

Server Version#: 1.9.6.4429
Player Version#: 2.18

Just installed newest version of plex on my Appletv. Gone are my server Libraries series movies etc. Now I only get “movies & tv on plex”, webshows, news and podcasts. After fiddling wit the gui, removing and adding hubs etc. It seems impossible to remove the “plex provided content” and select my own server.

What gives! How do I remove this never requested content? Where do I select my own server and block plex content ?

I am a paying user sinds ages, please give me back control

2

Let’s double-check that server version of yours.
If it’s actually version 1.9.6, you should update that server once more. The current version of the PMS as of today is 1.19.3 – and those old versions of PMS could give your Apple TV some hiccups.

3

I am having the same problem. The newest version for AppleTV is 1.18.Is that the problem?

4

The version of Plex installed on your Apple TV is ok (v2.18). Your Plex Media Server is not up to date (v1.9.6 < v1.19.3; your version is approx. 2.5 years old)

5

I’m at v1.9.6 on my Server and I’m having the same problem: cannot see my libraries, only see movies & tv on plex etc on the ATV.

6

@pgerry: in which case the above solution should help you…

7

Hi

thanks for the switft response! it was indeed the version. some how the plex on my macmini (osx) didn’t suggest it needed updateing, apparently for 2.5 years.! i did check it periodically on the servers settings page.
anyways now its fixed!

Grts Tom

1 Like
8

I’m also having this issue. My Mac is running High Sierra and unable to upgrade further. Is there another solution as I cannot update my Plex server beyond v1.9.6

9

Why shouldn’t you be able to update your Plex Media Server?
According to the download page the minimum OS is macOS 10.9 (Mavericks) – you are on 10.13 (High Sierra)… so PMS v1.19.3 should be perfectly in your reach

10

Ah, you are correct! My brain saw Mojave. Thanks!

1 Like
11

Thanks very much and I read the version number precidence the wrong way as you guessed. My ‘check for latest version’ was grayed out so I assumed I was on the latest. I’m going through the uninstall and install routine to see if I can install the latest version that you suggest.

12

Done, and worked. Thanks so much for your fast response.

Best

Gerry

13

I’m on version 1.9.7.4460 of the server, and I’m having the same problem. I’ve tried signing out and back in, reinstalling the Plex app, everything. Endlessly monkeying around on the AppleTV app found “recently added” content on the server, but none of the libraries.

14

Try a manual install of the latest server version that didi for me. Download and replace an your done (on a my Mac at least it worked that easy)

15

Did that and it worked just fine. Thank you!

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