Artist not showing genres and still showing in library after deletion

[mrevenflow86]

Hey guys,

I noticed that Radiohead in my library wasn’t showing any genres and all the files are correctly set up with metadata. If I go to an album it will show the correct genres, but as a whole the artist shows nothing. I’ve tried the Plex Dance a few times, but no luck. I’ve tried stopping Plex from my Synology desktop and restarting and also adding the option to delete media from the Plex library via the app, but I get this error as shown below

I’ve added new artists and updated other albums from my collection since and had no issues. It’s odd, it’s as if Plex thinks the files are still on the server and won’t get rid of them even after multiple scans.

Any idea on why this is doing this and how to fix it?

Thanks

Server Version#: 1.19.1.2645
Player Version#: 1.6.5.1097-3bb9dc68

[mrevenflow86]

Thanks @trumpy81

It’s very annoying as it seems that Radiohead is now broken in my collection. Is there not a way to totally delete an artist an info associated with it and start again?

[mrevenflow86]

It seems that my library was corrupted.

I ended up deleting the library and starting from fresh. Which is annoying, but it’s fixed the issue.

I realised afterwards I could have tried to rescue an older version, but now I know incase it ever happens again.

Thanks for the tips.