Asking for support for $

Okay so, I’m at my wits’ end. I am failing to set up a Plex server with remote access for days and I need help. The server is running on a Fujitsu Futro S740 with Ubuntu 20.04. Plex pulls my media from a Cryptomator Google Drive vault mounted on the Futro.

First I was able to at least get the server to work in my network and failed trying to set up remote access. Now I can’t even get the server to work locally.

Is somebody here an expert and could help me via Zoom and ScreenShare or something and just walk me through everything so I can get everything to work? I am a complete beginner when it comes to Linux and stuff like port forwarding. Also I seem to have the isse of Double NAT.

I would also pay for the help.

Double NAT seems complicated but isn’t.

Modem/router <-> router <-> computer

What you’re doing is forwarding from One to the next. Then you’re letting the next one forward again to the PMS server.

I’ll describe using these terms ^^

The process is simple:

  1. Pick a WAN port number you want to use. When in doubt , use 32400

  2. Sign into “router”. Make a note of the IP address it shows on its WAN port

  3. Create a port forwarding rule.
    – Forward its WAN PortNumber to the LAN IP port 32400 of your PMS server (TCP protocol)

  4. Now sign into “Modem/Router”.

  5. Create a port forwarding rule here too.
    – Forward WAN PortNumber to the WAN IP address of “router”

  6. In PMS Remote Access settings (Show Advanced)
    – Manually Specify Port
    – Type in the port number you decided to use.

=======

It would look like this:

“Modem/Router” (WAN_IP:12345) → “Router” (Router_IP:12345) → PMS_IP:32400

I’ll be available again in the morning (just saw this before bed)

Thank you for your reply! Idk how exactly but I got Plex to work at least locally again by remounting Google Drive and Cryptomator.

But PMS says that the server is “Fully accessible outside of your network” when it actually isn’t though. What can I do about this?

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