I have been searching for three hours trying to find a case similar to mine with no success.
I added Attack on Titan to my Plex server today, and it found all four seasons without a hitch. Then I added Megalo Box (another anime) to my server, and it added the Megalo Box shows into Attack on Titan. So I removed both. I added Megalo Box by itself, and it worked fine. Then I added Attack on Titan and it put seasons 1 and 4 under Attack on Titan but seasons 2 and 3 under Megalo Box. I don’t know how to easily fix this problem.
I’m referring to the full structure from the folder linked to your tv-show library down to those episodes.
e.g.
TV Shows <- the folder linked to your tv-show library
Attack on Titan {tvdb-267440}
Season 02
Attack on Titan s02e01 Beast Titan.ext
Megalo Box
Season 01
Megalo Box s01e01 Buy or Die.ext
Where .ext is your respective file extension).
Edit: btw… according to TheTVDb it should be Megalobox (not Megalo Box) Edit Edit: except you’re trying to match it in a German or Spanish language library
That’s certainly a must! ({tvdb-xxx}, not {thetvdb-xxx}).
So there’s no additional folder levels above the show-level folder and below the library-level folder.
Have you double-checked the mp4 files for embedded tags that could interfere with Plex properly matching those files?
btw… what agent are you using for this library (e.g. Plex TV Series agent or one of the legacy TVDb / TMDB agents)?
It says TheTVDB under Agents>Shows. I’ve made sure to turn off Local Media Assets.
How do I check mp4 files for embedded tags? Is there any easy way?
And, no, there’s no additional folder levels above or below. In fact, Megalo Box and Attack on Titan are on two separate external hard drives, so they aren’t even together on my computer.
If it’s messed up so bad it’s putting one show inside another one - I’d look at the filepath - all the way back to the root - and what’s added to Add Folders.
That’s pretty much irrelevant. That’s the list of (old) agents and their central configuration.
What agent is configured for that particular library of yours?
From the library navigation… click ⋮ > Manage Library > Edit... and check the Agent option on the Advanced tab.
Nope, still not helping the Attack on Titan/Megalo Box complex. I guess I just can’t add Megalo Box and Attack on Titan at the same time. Which kinda sucks.
Looking at the Get Info for an episode, it’s showing files attached to one episode. It’s showing Attack on Titan and directly below that it’s showing Megalobox.
Well, I think I solved the problem. Thanks for all of your help, everyone, but it seems all I had to do was create a new Library, move everything into that, and it separated the shows like they should have been originally.
So if anyone else has this problem, try creating a new library.
