Wrong Metadata for new shows

Server Version#: Version 1.24.0.4930

So for what ever reason Plex has been adding most of my TV shows as of late under metadata of Angry Birds Toons.

Files and folders are named as follows:
American Horror Stories/Season - 01/S01E01 -“Name of Episode”

Plex metadata will grab everything for Angry Birds Toons for that season and episode. I have to go into the newly added show and change manually fix metadata. If multiple shows are added I first have to split them apart then fix metadata.

Attached is a screenshot of what its doing.

Metadata for movies is working correctly.

Plex DocumentationYour MediaNaming and Organizing Your TV Show Files

Name your files according to Plex documentation:
/American Horror Stories/Season 01/American Horror Stories - s01e01 - episode_name.ext
or
/American Horror Stories {tvdb-382187}/Season 01/American Horror Stories - s01e01 - episode_name.ext

If using the MP4 container, make sure any embedded metadata is correct.

Plex Dance the series after any naming & organization changes.

Screenshot (768)

Removed American Horror Stories, renamed files as you requested. then re added them to Plex. Still popped up as Angry Birds Toons.

When I had them named as S01E01 - episode_name once I fixed metadata to the correct show, the episodes metadata was correct.

It matched immediately on my system. I’m running the same PMS version.

  1. Did you use Season 01 instead of Season - 01?

  2. If using MP4 files, check embedded metadata. Use MediaInfo or similar tools.

  3. Plex Dance the entire show. This removes the incorrect metadata from the Plex database.

  4. You can also add the TVDB ID to the folder name. Plex will use that to match the show.

  1. No used Season - 01
  2. Mkv files
  3. Done that.
  4. Before or after the series name?

Its not just American Horror Stories. It does it to about 50%-75% of shows that get added ( never on my plex server) once I have the show new episodes get put correctly. Just the inital metadata seems to default to Angry Birds Toons (which is not on my Plex at all)

Change it.

See documentation (linked above).

Plex is very picky with TV shows naming and organization. It is best to follow the documentation as closely as possible. Variations may work, but at some point they may break.

Ok I’ll have to try it when I get back home.

Would the folder structure change the series metadata though? I recently added 8 shows that had incorrect series metadata. All pointing to angry birds toons. Once I fixed the show the episodes metadata were correct even with the season - xx folder names.

If it is a wrong season folder issue why would it point them all to same show.

I’m not saying you are wrong by any means, and I’m willing to try anything to fix the issue. It’s been going on for at least 2 months now. Everything is done using Sonarr, Radarr, and Overseerr.

I’ve always used filebot to name and rarely have problems. It names them either

Knots Landing - S03E04 - Block Party
Or
Knots Landing - 3x04 - Block Party

But - Plex likes the top one best, although I’ve never had issues with the bottom one

So TV Shows Folder/Knots Landing/Season 3/Knots Landing - S03E01 - Block Party

One thing I will say, on random occasions there will be embedded metadata in the actual file that screws everything up…If I ever have a case like that, I use Xmedia recode to remove it.

It can definitely affect how Plex matches things.

The dash character is a separator for Plex. There is something about Season - 01 that Plex apparently does not like.

I don’t know why Plex picked Angry Birds. I just know things can get weird when you stray too far from the Plex recommendations.

Once you perform a Fix Match, then Plex will remember it for any new episodes you add to an existing show.

See if you can adjust Sonarr, etc to match the Plex documentation. If things still don’t work after that, we can keep digging.

I usually do the SxxExx - name of episode, used to work perfectly until a few months ago and is getting worse. With folder structure as Show Name/Season - xx.

Going to try what fordguy says about removing the “-“ from season folders and see if it helps.

Yea - I’ve never done the - in the season folders. The only problem I have is randomly I’ll see weird posters for episodes of a tv show that is correct…Like all the posters will be correct but there’ll be like 1 or 2 random posters in a season that I have no clue what they are but they’re not related to the show. I manually change it.

So I just got home from work. Deleted all episodes of American Horror Stories. Did the Plex dance. Renamed the Season folder to remove the “-”, added back into the Plex folder, and still came back as Angry Birds Toons.

To which folder in the hierarchy of folders did you point your Plex library? It must be just /tv in your case.

Even though you appear to be using the new tv show metadata agent, I wonder if your troubles are caused by an incomplete conversion of the library from an old to the new agent.
In which case:

  1. verify that “Plex TV Series” is picked in the library’s properties as the default agent
  2. Perform “Refresh Metadata” at the highest level of the show (or maybe even the whole library, if you have some time to spare)
  3. Perform the Plex Dance as a last ditch attempt, to make Plex forget the wrong association

Yes it is /tv.

  1. Plex TV series is default agent.
  2. Have refreshed metadata both on show and entire library.
  3. Done Plex Dance multiple times.

What about

I have 3 hierarchys, /tv, /movies and /music

And what path is set in the properties of your tv shows library, at the “Add Folders” tab?

It’s /tv

You have Plex TV Series for both the scanner and the agent, correct?

If so, I do not know why Plex is not recognizing the show correctly.

One other thing to try:

  1. Create a second TV library.
  2. Move the show out of the current library.
  3. Perform the Plex Dance (scan, empty trash, clean bundles)
  4. Place the show in the second library.

If Plex correctly matches the show in the second library, then, as @OttoKerner mentions, something may have gone wrong if/when converting the original library to the new Plex TV agent.



Yes the agent and scanner are plex TV Series.

If something did go wrong converting the original library to new Plex TV agent what should I do?

I did the Plex Dance with adding the TVDB ID, and that does work with pulling up correct show.