Audio Distorted

Plex Players Streaming Devices
1

Server Version#:1.28.2.6151 (multiple)
Player Version#:8.9 (3900)

Just a bit ago all the audio on everything I try to play is super distorted, other apps on the Apple TV have no issues playing back content (such as YouTube) but just the Plex app. I have tried to reinstall it, restart everything, and it still is this way. It seems okay when scrolling through Plex, just when playing content. I have upgraded and downgraded the server but it still has the issue. If I play on my phone or MacBook and airplay it I have no issue, which leads me to believe it is a Plex app issue.

After messing around with the quality it appears AAC 5.1 causes this issue, if I force it low enough into stereo it doesnt have this issue. I dont have a way to force AAC 5.1 on anything else really but I tested other apps that I know are surround works fine in other apps (such as ec-3. If I force the Apple TV into Stereo mode only, it works alright as well. Is anyone else experiencing this?

1 Like
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Having the same issue. Only started the last day or so.
I’m guessing it’s a problem with this version of the tvOS Plex app?

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Anyone else experiencing this or have a fix?

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I had the exact same issue. I physically unplugged the Apple TV and did a hard reboot. This fixed it temporarily. Now I get occasional audio stutters in all of my files. This seems to have started when I updated to tvOS 16.

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