Hi. I have recently joined the beta and am testing on an Nvidia Shield. When a commercial skip happens the audio gets out of sync - sometimes by quite a lot. The only way to make the program watchable again is to stop and restart the playback.
I am in the UK using PMS 1.11.1.4730 and android TV 6.13.0.3366-beta.
I will try and get the logs.
Thanks for reporting, would you be able to make a sample that shows the issue?
@sixones said:
Thanks for reporting, would you be able to make a sample that shows the issue?
Are you asking for a video file?
@Skutterbob said:
@sixones said:
Thanks for reporting, would you be able to make a sample that shows the issue?Are you asking for a video file?
Yeap, if you could make a sample of the video that would be great. Information on producing a sample is available here: https://support.plex.tv/articles/201035968-generating-sample-files-from-media/
@sixones said:
@Skutterbob said:
@sixones said:
Thanks for reporting, would you be able to make a sample that shows the issue?Are you asking for a video file?
Yeap, if you could make a sample of the video that would be great. Information on producing a sample is available here: https://support.plex.tv/articles/201035968-generating-sample-files-from-media/
Hi. Here is the video sample recorded in .ts packaged into MKV. I have tested this on the Shield and it shows the issue every time. There difference of at least half a second between the video and the sound. If you FF or RW the sync matches up again.
In the sample is of Total Recall 2012 (please don’t judge me!) recorded from UK TV in standard definition. The commercial skip happens right at the beginning just as the two main characters start to run down the stairs. All the following dialog shows the sync issue.
It plays fine on a PC
https://drive.google.com/file/d/1iTO4b3iythZr8VTG35xxop0z7WphSufJ/view?usp=sharing
@sixones Do you see the same issue I can?
I can only see this on the Shield. Car SOS played fine on my Android phone but on the Shield, audio goes out of sync after every commercial skip.
6.14.0.3665-beta
Still seeing audio out of sync after a commercial skip.
@Skutterbob said:
6.14.0.3665-betaStill seeing audio out of sync after a commercial skip.
Happens to me too, playing the file on a Nvidia shield but recorded on win10 through a hdhomerun connect. Same thing happens whenever there’s interference during recording, there’s audio sync issues afterwards. Sometimes skipping back 10secs fixes it.
Still happening…
Watched an HD program last night and the comskip audio problem seemed to be better. Will check whether it is only affecting SD programs.
