AV1 files do not get a Plex Generated poster

Server Version#: Plex Media Server for Mac 1.31.1.6782
Player Version#: Plex for Mac 1.65.1

I’ve added a few videos that use the AV1 codec from YouTube. They play fine on the Mac or the Roku but do not seem to get the Plex generated poster. Here’s how it shows up in the Movie library:

And the Movie card itself:

And it’s not a case of it just not selecting the poster:

There’s just not one there. Similar videos that are using H264 get a Plex generated poster just fine. It also seems to have thumbnails as I can scrub the video while playing and see thumbnails in the player.

Is anyone else seeing this problem?

Thanks,

Chris

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