Bandwidth too low

Server Version#: 1.19.2.2737
Player Version#: latest tvOS build

I’m getting terrible visuals on whites and an error saying “not enough bandwidth for direct play of this item…”

I have fiber at both my server location and home(where I’m trying to watch) of 125mbps duplex. Any advice. I have my server to play at original quality to prevent the overheating issues i was having… tyia

Check the quality settings. Looks like you’ve left them at the defaults which is fairly low. Raise them to “original” to get the best quality.

Those are web app player settings that have no bearing on the Apple TV player settings. You need to change in the app on AppleTV if that is the issue.

I’ll check when the wife is done working out.

That solved it. Thank you so much!