Did you guys change anything server-side in the last hour or so? I’m playing an album currently and it hasn’t stopped playback by itself even once. I did turn off sweet fades though, although I’m not sure if that’s relevant if all tracks are from the same album.
I might have found something thats helpful. The phone has something called HTC BoomSound which there are two modes of: Theater and Music. Theater uses both speakers equally, Music mode uses one speaker for highs and mids, the other one for lows.
Using the music mode the player starts stuttering after changing song a few times and app is losing focus. Changing back to theater mode doesnt help it return to normal. I have to kill the app completely to regain normal audio.
So it looks like the new player doesnt go along very well with things that alter the sound output like equalizers e.g. Viper4Android or HTC Boom Sound
I will test some more on my awefully long commute. I’ll try it with headphones but without the noise cancellation stuff. I had that enabled again until now because I could reproduce the stuttering a few versions ago even with it turned off so I dismissed that as potential problem.
@SamFromPlex codec info is working again in latest beta. Thanks guys!
1 Like
The new beta is no longer showing the option to display local lyrics. :’(
1 Like
1 step forward, 2 steps back - Plex for Android, 2018
The new player seems to prefer caching from the server, instead of playing synced content. In the video below, you can see I have a synced playlist, that when played, streams from the server instead of the device (demonstrated by cache bar filling, and network activity when I pull down the notification bar). I have set prefer synced content as well.
2 Likes
It is a beta, after all
Anyway they’re aware of the synced content not working, I reported it a few days ago
I’ve also reported this issue, hopefully it gets fixed soon
The fix for sync is pending QA, I imagine it will be in version 7.10.
Whats this about “local” lyrics @marcjt? I’m guessing lyrics from your Plex Server, I’ll give it a test.
I will test some more on my awefully long commute. I’ll try it with headphones but without the noise cancellation stuff. I had that enabled again until now because I could reproduce the stuttering a few versions ago even with it turned off so I dismissed that as potential problem.
Curious to learn the outcome of you tests!
1 Like
Just curious, is synced playlist items being different than real playlist items, also going to be fixed? Not sure if that was also reported. In my case, I had a ton of songs that weren’t in an auto playlist server side, but they were in the playlist, synced locally.
I’m experiencing music stuttering in the new app (release version, 7.8.2.8255) that was not present in the old audio player.
While investigating what caused it, I found that the audio stutters and pops when there is heavy wifi traffic. There is no stuttering when there is no internet connection and playing a pre-buffered song. For example, if music is playing when an internet speed test is being run, it will stutter. The faster the internet speed the greater the rate of stutter. During speeds of greater than 150Mb/s, plex audio is completely messed up. This does not happen when playing music with the phones’ default music player.
In practice for FLAC music, this makes the first few seconds of each song stutter while it downloads over wifi.
The issue seems present on the Android 8 devices I have tested (HTC 10, Xperia XZ1 compact) but is not present on Pixel 2 running Android 9, curiously enough.
I’m no app developer, but I’ve seen similar issues where the problem was the audio thread priority. Interested to see if this issue can be reproduced and fixed.
Edit: still present on latest beta (7.9.0.8283)
Platform: Samsung Galaxy Note 8
OS Version: Android 8.0.0
Plex Server Version: 1.14.0.5470
Plex App Version: 7.9.0.8283
Playing a playlist using shuffle, if there is any form of interruption to the playlist (e.g. pausing the playlist, taking a phone call, Data network dropout, moving from wireless connection to 4G connection) causes the sweet fades function to stop working and the playlist reverts to back to back playing of the songs in the playlist.
I have also noticed in playing playlists through Bluetooth to a car, when you stop the car what usually happens is that a pause command is sent to the player on the device. It does seem to do this, however if I resume the playlist at a later time, the playlist has moved on from where it stopped. It is as if the server does not get the command to stop streaming.
Also as reported earlier the sweet fades function stops working after the first three tracks of the playlist.
Server Version#: 1.14.0.5470
Player Version#: 7.8.2.8255
Phone: Galaxy S8 Active
Not sure if this is the best place for this, but I use Plex on my android phone mainly to listen to synced audiobooks from my audiobook library in Plex (music library with “remember last position” turned on"). Ever since the last update, the app frequently ends playback and forgets its position in the audio file. To resume from your last position you have to end the playback, back out of the file, and then go back into the artist & album and click on the file again to get the “resume from last postition” prompt. Otherwise, it just starts at the beginning again. It is also causing double player notifications to come up with one of them always paused and one playing (if you swipe away one the other disappears as well). There are a few reviews on the play store of people having similar issues, and it’s also happening to all of the people that I share the library with. I’m surprised I couldn’t find a thread on it though, so I’m wondering if this is limited to people with audiobook libraries or synced files or something. Is plex aware of the issue and are they going to fix it?
Thanks for the video, I see what’s the issue. I’ve filled an internal ticket for it and it should be fixed soon.
1 Like
Before I reply to everyone: I’m currently working on the notification duplicate bug and I’m having trouble replicating it, does anyone have specific steps on how to repro it every time so I can confirm my fix is good?
That should be fixed in the latest beta (or at least the cause of it). It was part of [Mobile] Sync: show error message if maximum number of servers reached..
While investigating what caused it, I found that the audio stutters and pops when there is heavy wifi traffic. There is no stuttering when there is no internet connection and playing a pre-buffered song.
Sounds like a bit of a different scenario to what others are experiencing.
In practice for FLAC music, this makes the first few seconds of each song stutter while it downloads over wifi.
Thanks for the report @yamizo. This doesn’t happen for me at all (I’m also on Android 8), or many others in this thread or I imagine it would have been reported already.
Best bet would be to DM me some logs with approximate time frames of the stuttering.
@Stephen3001 I have yet to add more logging to the app so we can start to debug sweet fade issues. Until that point I reiterate what was said earlier: if there is loudness data for both of the tracks in the fade, then a fade will be calculated. So there may be a bug in the server or in the client where that data isn’t available. I need to add some logs so we can get more information until then reporting them as not working won’t help to fix anything.
I have also noticed in playing playlists through Bluetooth to a car, when you stop the car what usually happens is that a pause command is sent to the player on the device
Can you please confirm if the player is in a paused or playing state after disconnecting?
@DebrodeD that sounds like a good collection of bugs 
As far as we are aware resuming stored positions is working in the version you are on. Can you please DM some logs to me?
1 Like
I just DM’d you with a screenshot of the double notification and my logs. As far as the remember position failure, I’ll try to explain the scenario in which it happens:
- Start playing audiobook from library in offline mode
- Player stops playing randomly but still shows my progress into the book in minimized view when I open the app. like this.
- But if I click on that minimized view in the app to bring it up, it shows the starting point at 0 again and if I press play it starts at the beginning.
- I can resume where I left off by pressing the “x”, backing out of the artist, then going back in, clicking on the track, and then I’m presented with the “resume from last position” prompt.
1 Like
Hey @SamFromPlex,
I understand that sweet fades might not be a high priority in the bigger scheme of things, I just want to keep feeding back what I find. Thanks for your work on this, the player is fantastic.
I pretty sure my whole library has been analysed, I can see the extra metadata in the info on each track. in the library.
The sweet fades seems to keep stopping after three tracks. I can try it with different playlists, it behaves the same. If you set a playlist to shuffle, then after three songs it stops the sweet fades. If you stop the playlist and restart it to shuffle again, it does the same thing, three songs then it stops. It even does it on mixed media playlists, I have a playlist with a mix of Tidal and local content and it stops also after three songs, regardless of what is being played, local media or Tidal track.
Thanks
No worries, we just need to get that logging info in so we can start to find out where things are going wrong 
1 Like
I’ve also noticed that the plex player notifcation in the notification swipe down on android isn’t sticky anymore. Which means if you “clear” all your notifications, it clears Plex as well (even if media is playing). Is this a documented bug?
Latest beta version is broken!!
The offline feature doesn’t work and after I sync a chunk of my music library now Plex decides to delete my offline music. Also it doesn’t play offline it was trying to connect online to play the song even though I’m in offline browsing please fix it!!!
1 Like
