Black screen on PS4 after launching Plex

Server Version#: 1.16.4.1469
Player Version#: 2.0

I have two PS4 consoles which both show a blank screen after launching Plex, which does not resolve after 5+ minutes of waiting.

I have removed both consoles from Authorised Devices and this has not resolved the problem.

Other players (Windows old and latest, Android mobile) are working without issue.

1 Like

how has this not been fixed? I have the SAME issue

Same problem here :

  • Plex Media Server 1.18.2.2058
  • Plex PS4 2.01

Deleted PS4 app, then installed it again. Still same issue.

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