Blank Screen on Resume From Sleep

Plex Players Streaming Devices
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Server Version#: 1.18.4.2171
Player Version#: Roku - 6.4.10.6174, Nvidia Shield TV - 7.26.0.14578

If I turn off my TV/streaming device while playing media inside the Plex app, upon resuming/restarting, the screen is blank (just the grey-ish gradient that is the default Plex background). Hitting the back button will return me to a working screen (the one prior to when I last played media). I’ve noticed this on both my TCL Roku TV as well as my Nvidia Shield TV. I’m not sure how much code is shared between the two, but it definitely happens on both, so it seems the problem is either with common code or possibly the server. Has anyone else come across this lately? I don’t recall it happening until recently (the past couple months), but am not sure about specific versions, etc.

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Hi , im having the same issue with the new nvidia shield tv since i got it. Doesnt do it on the Shield Tube that i own however from the same server.

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I also have this problem. But no help from plex,

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I have this same issue. I’m glad I’m not alone. Months later and nothing from Plex…

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