Browse by folder not working for movies in browser (but works from iOs device)

I’ve been a Plex user for a while but was always just streaming from a friends server. I recently set up my own server and started experimenting with how to best organize my home videos. I set up an “other video” type library and added a single parent directory that has three subdirectories in it (for three different years).

After the initial scanning of the directory, when I “browse by type” I can see all 7 test videos that I put in the various subdirectories. However, if I change the web browser client to “browse by folder”, I do not see any of the subfolders but it does report that there are three items (which I am assuming correspond to the three subdirectories I created).

However, if I connect from my iPhone or iPad the “browser by folder” functionality works perfectly. It is only from my web browser that it is not working. I have tried from multiple machines and with both Safari and Chrome web browsers with the same results.

I’m running the latest Server version (Version 1.7.1.3856) and I just tried this test today so unfortunately I can not say if the problem existed in previous versions. FWIW, the web version reported in my settings is 3.6.0

I’m attaching a screen shot of how my web browser looks when I switch to “browse by type”. I tried selecting “browse by type” while using Chrome’s developer tools and got the following error:

main-0-75d5210…-plex-3.6.0-f9302af.js:4419 Uncaught TypeError: Cannot read property ‘element’ of undefined
at main-0-75d5210…-plex-3.6.0-f9302af.js:4419
at main-0-75d5210…-plex-3.6.0-f9302af.js:5
at main-0-75d5210…-plex-3.6.0-f9302af.js:4
at Function.d [as mapToProps] (main-0-75d5210…-plex-3.6.0-f9302af.js:6)
at i (main-0-75d5210…-plex-3.6.0-f9302af.js:2397)
at Function.i.mapToProps (main-0-75d5210…-plex-3.6.0-f9302af.js:2397)
at i (main-0-75d5210…-plex-3.6.0-f9302af.js:2397)
at r (main-0-75d5210…-plex-3.6.0-f9302af.js:6980)
at main-0-75d5210…-plex-3.6.0-f9302af.js:6981
at u.initSelector (main-0-75d5210…-plex-3.6.0-f9302af.js:2393)

I am having the same problem. I can browse by type in any library, but browse by folder does not work on my MacOS 10.11 using Chrome. It displays as expected on my iOS devices. Rolling back to 1.6 until resolved.

me too :confused:
This is since the last PMS-Update.

So then., this is an issue with the latest update. I was worried., but not being alone helps. Hopefully they fix on next release.

Same “browse by folder” problem here with PlexMediaServer-1.7.1.3856-757424396-x86.spk installed on Synology DSM 6.1.1-15101 Update 3 when using Plex Web 3.6.0 on both platforms Chrome and Microsoft Edge. Android App seems to work fine.

Use the public web app available at https://app.plex.tv/web until a PMS update has been released with a newer web app bundled.
The ‘folder view’ command has been moved as well:

Same problem

Version 1.5.7.4016