Buffering issues help!

Server Version#:4.12.3
Player Version#:7.26.0.14578(eaeeea5c)

any help would be appreciated, I keep getting buffering issues and whenever it stops I see this in the Console logs. I’ve tried increasing the buffer and issues persist.

Console Logs:
Jan 16, 2020 08:39:14.247 [0x14d0a4687700] Debug — Auth: authenticated user 1 as ITGuy401
Jan 16, 2020 08:39:14.247 [0x14d0a4285700] Debug — Request: [IP Adress (Allowed Network (Subnet))] GET /:/timeline?audioStreamID=146956&bufferedTime=4798&duration=7136000&guid=com.plexapp.agents.imdb%3A%2F%2Ftt0379786%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F15602&playbackTime=1400183&playQueueItemID=150971&ratingKey=15602&state=paused&time=1689485&timeStalled=5 (10 live) GZIP Signed-in Token (ITGuy401)
Jan 16, 2020 08:39:14.248 [0x14d0a4285700] Debug — Client [ac92ebe7e0068eab-com-plexapp-android] reporting timeline state paused, progress of 1689485/7136000ms for guid=com.plexapp.agents.imdb://tt0379786?lang=en, ratingKey=15602 url=, key=/library/metadata/15602, containerKey=, metadataId=15602, source=
Jan 16, 2020 08:39:14.249 [0x14d0a4285700] Debug — Play progress on 15602 ‘Serenity’ - got played 1689485 ms by account 1!
Jan 16, 2020 08:39:14.253 [0x14d0a4285700] Debug — It took 0.000000 ms to retrieve 102 items.
Jan 16, 2020 08:39:14.256 [0x14d0a4285700] Debug — [Now] User is ITGuy401 (ID: 1)
Jan 16, 2020 08:39:14.256 [0x14d0a4285700] Debug — [Now] Device is Android (SHIELD Android TV).
Jan 16, 2020 08:39:14.256 [0x14d0a4285700] Debug — [Now] Profile is Android
Jan 16, 2020 08:39:14.256 [0x14d0a4285700] Debug — [Now] Updated play state for /library/metadata/15602.
Jan 16, 2020 08:39:14.256 [0x14d0a4285700] Debug — Statistics: (ac92ebe7e0068eab-com-plexapp-android) Reporting active playback in state 1 of type 1 (scrobble: 0) for account 1
Jan 16, 2020 08:39:14.257 [0x14d0a4888700] Debug — Completed: [IP Adress] 200 GET /:/timeline?audioStreamID=146956&bufferedTime=4798&duration=7136000&guid=com.plexapp.agents.imdb%3A%2F%2Ftt0379786%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F15602&playbackTime=1400183&playQueueItemID=150971&ratingKey=15602&state=paused&time=1689485&timeStalled=5 (10 live) GZIP 10ms 781 bytes (pipelined: 331)
Jan 16, 2020 08:39:14.454 [0x14d0a4888700] Debug — Auth: authenticated user 1 as ITGuy401
Jan 16, 2020 08:39:14.454 [0x14d0947b2700] Debug — Request: [IP Adress (Allowed Network (Subnet))] GET /:/timeline?audioStreamID=146956&bufferedTime=5023&duration=7136000&guid=com.plexapp.agents.imdb%3A%2F%2Ftt0379786%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F15602&playbackTime=1400389&playQueueItemID=150971&ratingKey=15602&state=playing&time=1689485 (10 live) GZIP Signed-in Token (ITGuy401)
Jan 16, 2020 08:39:14.455 [0x14d0947b2700] Debug — Client [ac92ebe7e0068eab-com-plexapp-android] reporting timeline state playing, progress of 1689485/7136000ms for guid=com.plexapp.agents.imdb://tt0379786?lang=en, ratingKey=15602 url=, key=/library/metadata/15602, containerKey=, metadataId=15602, source=
Jan 16, 2020 08:39:14.456 [0x14d0947b2700] Debug — Play progress on 15602 ‘Serenity’ - got played 1689485 ms by account 1!
Jan 16, 2020 08:39:14.459 [0x14d0947b2700] Debug — It took 0.000000 ms to retrieve 102 items.
Jan 16, 2020 08:39:14.461 [0x14d0947b2700] Debug — [Now] User is ITGuy401 (ID: 1)
Jan 16, 2020 08:39:14.461 [0x14d0947b2700] Debug — [Now] Device is Android (SHIELD Android TV).
Jan 16, 2020 08:39:14.461 [0x14d0947b2700] Debug — [Now] Profile is Android
Jan 16, 2020 08:39:14.461 [0x14d0947b2700] Debug — [Now] Updated play state for /library/metadata/15602.
Jan 16, 2020 08:39:14.461 [0x14d0947b2700] Debug — Statistics: (ac92ebe7e0068eab-com-plexapp-android) Reporting active playback in state 0 of type 1 (scrobble: 0) for account 1
Jan 16, 2020 08:39:14.462 [0x14d0a4888700] Debug — Completed: [IP Adress] 200 GET /:/timeline?audioStreamID=146956&bufferedTime=5023&duration=7136000&guid=com.plexapp.agents.imdb%3A%2F%2Ftt0379786%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F15602&playbackTime=1400389&playQueueItemID=150971&ratingKey=15602&state=playing&time=1689485 (10 live) GZIP 8ms 781 bytes (pipelined: 332)

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