[BUG] 4k DV files will not play when multiple versions present

Server Version#: 1.32.3.7162
Player Version#: <latest Android TV (not Fire TV version) version>

Continuation of some topics that have been closed because I got busy…

Since Android version 8.17, if there is a 4K file (either DV or HDR) present the 4K file will buffer forever if audio or subtitles need transcoding. I have tested this with movie libraries and TV libraries.

This time I have prepared sample files: Plex Sample Files - Google Drive

The XML for the above files :
SampleFiles.txt (18.0 KB)

To Replicate:

  1. Place both files in the same folder/Library
  2. Make sure the either Audio or Subtitles need transcoding. (easiest way is to change passthrough to Optical and select “AC3”)
  3. Play 4K version.

Observed behavior should be forever buffering. Playing the 1080p file will play instantly even if transcoding audio.

If you need anything else, please ask. I would like this resolved after dealing with this for a year!

Anyone was able to replicate?

this was resolved with the release of 9.30.

It can be closed.

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