Latest release of Android TV client crashes immediately when navigating to pre-play “more” menu ("…") and selecting “More info” (other selections are fine).
In addition, if the content description on the pre-play screen overflows (i.e., shows abbreviated description and “…”), selecting the description to see all of it causes the client to crash immediately.
Crashes occur for both shows and movies and is repeatable. Let me know if you want Shield logs.
Thanks for reporting the issue! I can’t reproduce it on my SHIELD unfortunately so yeah, logs would be useful.
Here are the logs from the Shield. Let me know if you also need server logs.
Plex Shield log.txt (1.0 MB)
Note: the above log shows the error when I select the content description on the pre-play screen, where the description overflows and must be selected to see it all.
Here is another log showing the error when I select “More info” from the “More” menu on the pre-play screen.
Plex Shield Log-2.txt (1.2 MB)
I also have the similar issue with that beta version. Going into a show episode and select more info crashes the app.
Thanks for the report and for the logs, we’ve been able to reproduce the crash internally and are already working on a fix.
That’s great news. Thanks for letting us know.
Confirmed fixed in Plex for Android 8.17.0.24840-beta. Thanks!
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