[BUG] Post-Migration (1.43.x) Resume & Seeking Failure on Roku Client (Linux/Debian)

Plex Media Server
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Issue Summary

Following the recent Linux repository migration (Plex Media Server v1.43.0+), the Roku client is unable to successfully “Resume” from a saved position or “Seek” (FF/RW) during playback. When a resume or seek command is initiated, the Roku player fails to find the timestamp and defaults to restarting the video from 0:00. This issue is exclusive to the Roku client; web and desktop clients function as expected.

Environment

  • Server OS: Linux (Debian/Ubuntu) running on Proxmox (ext4 internal storage).

  • Server Version: 1.43.x (Updated via new repo.plex.tv repository).

  • Client Device: Roku (Roku Plex App v9.x).

  • Filesystem: ext4 (50% utilization), verified exec mount flags.

Steps to Reproduce

  1. Open any partially watched video on a Roku client.

  2. Select “Resume at [Timestamp].”

  3. Actual Result: Video starts over at 0:00.

  4. Actual Result (Seek): Pressing Fast-Forward or Rewind during playback causes the stream to break and restart at 0:00.

Attempted Resolutions (Non-Functional)

  • Database Repair: Executed DBRepair.sh (Option 2/Auto) to rebuild indexes/integrity. No corruption found.

  • Maintenance: Performed “Optimize Database” and “Clean Bundles.”

  • Permissions: Verified plex:plex ownership and 775/777 permissions on /Cache/Transcode.

  • Cache: Cleared all Transcode caches and Plug-in caches manually.

  • Client Side: Reinstalled the Roku app and performed a deep system cache clear.

Temporary Workaround

  • Disabling “Direct Play” on the Roku client while keeping “Direct Stream” enabled allows the video to resume correctly. This suggests a failure in the initial handshake/seek-request when the Roku native player attempts to direct-play the file structure provided by the new FFmpeg 6-based server engine.

Desired Solution

A fix for the Roku Client Profile or Server-side Transcoder logic to correctly pass the start_time parameter for Direct Play sessions on the new Linux package builds.

Plex Media Server Logs_2026-03-14_16-42-42.zip (3.2 MB)