[BUG REPORT] Multi-part content fails with new player on NVIDIA Shield

Plex Players Streaming Devices
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UFC XML.txt (37.0 KB)

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Behemoth XML.txt (12.0 KB)

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I confirm this as well. It does 2-part videos, but does not do 3+ part videos and just loops the 2nd part.

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Fix is in the latest beta. Please give it a shot and let us know.

Plex for Android 8.16.0.24021-beta

  • Player: multi-part videos would only play the first two parts.
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I tested the same items and they still only play the first 2 parts.

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Can you provide some logs from the beta version, please?

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Plex Media Server Logs_2021-04-06_14-30-25.zip (4.8 MB)

Please let me know if you need anything else. THANK YOU for looking into this!

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Weā€™d need the logs from the Android app with version 8.16+, please, not the server logs.

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PLEX Log from NVIDIA.txt (1.1 MB)

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Youā€™re still on 8.15.2 there, you need to update to 8.16, which is currently in beta.

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Good call! The beta version did not automatically updateā€¦ I updated and it is now working!

THANK YOU AGAIN!

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