MultiPart movies only playing the first part.

Plex Media Server Desktops & Laptops
1

I have a movie directory with a ton of movies. The structure is:
Movies
MovieA
MovieA - CD1.avi
MovieA - CD2.avi
MovieB
MovieB - CD1.avi
MovieB - CD2.avi
MoiveC.avi
MovieD.avi
and on and on and on…
The problem is the split movies only play the first part. Am I doing something wrong in how I have my directory structured?

Greg

2

What client are you using. Not all clients support multi part files. Have you checked to make sure that plex has correctly identified the movie as having 2 parts?

3

As MovieFan stated, not all clients support multi part files - FireTV doesn’t (or at least it didn’t). I have since merge my multi part media using MKVToolNix. Output is an MKV file.

4

How do I tell if Plex has linked the two parts?

5

@gregorywest said:
How do I tell if Plex has linked the two parts?

https://support.plex.tv/hc/en-us/articles/201998867-Investigate-Media-Information-and-Formats

6

Sorry for the delay. I checked the server info, and it is showing 2 parts. When I plwy the movie with my Android app, only the first part plays. Not sure where to go from here.

7

Please check if the Media Manager plays both parts. If it does, the Android app is one of those apps that doesn’t support multi-part media.
Sorry to say that, but multi-part support has always been a crutch.

You can try as @astrofisher said to merge the both parts into a MKV file using mkvmerge.

8

Multi part support was just added to the latest release from yesterday. Please trt it out.

9

New Android program works perfectly!!! Thanks!

10

Im still having this issue. Did the fix get included the FireTV builds?

11

No. The Fire TV’s still do not support multi-part videos.

12

Over 300 broken movies for me. I have no way to watch the 2nd part. Well I guess no one can ruin the ending for me if I can’t watch them.

13

You can merge them or use a different client. I merged mine and still switched to a different client. The merge process is quick, although I didn’t have anywhere close to 300 movies to deal with.

14

@astrofisher said:
You can merge them or use a different client. I merged mine and still switched to a different client. The merge process is quick, although I didn’t have anywhere close to 300 movies to deal with.

Yeah merging not really an option for my setup. What client do you use?

15

Currently, my favorite client is the Raspberry Pi 2 with RasPlex.

16

I had the problem with an older Android app, and my directory structure. Multi part movies must be in their own subdirectory and name correctly. As for 300 movies, i can tell you my server has video,audio, tv, movies multipart and not tv series etc with over 15,000 files across 5 different file servers. If you follow the rules Plex is the best there is.

17

Just 300 are broken, there are 1000s of movies still good on the server. The Roku app on a different TV is fine, but with the FireTV app I would just consider that client broken, it doesn’t even give you a way to pick which file you want to watch. Seems like a lot of work for me to do when the solution lives in other plex clients already. Oh well, KODI runs fine on FireTV and sees all my content perfectly and plays everything with no server side translations.

18

I am having the issue of not playing the 2nd part on the Apple TV 4… does the aTV 4 Plex client support this as described?

source folder: Pride and Prejudice
Pride And Prejudice. (1995) - pt1.m4v
Pride And Prejudice. (1995) - pt2.m4v

PlexMediaServer-0.9.15.0.1621-344f193-x86 on Synology NAS

19

Hello

Multipart does not work for me with following client versions:

  • Plex Web 2.12.5
  • Plex for Sony (Opera TV Store) 2.12.1
    Server 2.12.5 is running on Ubuntu Linux 16.04.1 (Intel Core i3 6th gen, 8GB RAM) and recognize multipart videos correctly when matching metadata.

Is it expected behavior?

20

I do not know what apps are capable of playing back mult-part movies. I merged my multi-part movies using the instructions posted by OttoKerner - link at the bottom.

From the support article:

Not all Plex Apps support playback of stacked media
Only stacks up to 8 parts are supported
“Home Video” libraries or those using the “Plex Video Files Scanner” do not support stacked content.
To get a better overall experience, you may wish to use a tool to join/merge the individual files into a single video. There are multiple ways you can do this and a quick search in your favorite search engine should give you some options on how to “join” files. An unofficial guide with one free tool has even been posted in our forums.

Related Page: Forums: Joining multi-part movie files with MKVtoolnix GUI