Bug Report: Playback time freezes during play

Plex Players Mobile Devices
1

Server Version#: 1.41.7.9823-59f304c16
Player Version#: 2025.17.0 (966828405)
Your device: Samsung Galaxy Tab S3
The device OS (and OS version): Android 9

Kinda strange thing. Watching a show for 35 minutes. Playback time stuck/frozen at random earlier time. Stop show. Resumes at random earlier time, not where I actually stopped the show.

If I watch show to credits, no skip credits appears. And if I touch press and move the playback head (line with dot, try to move dot) the display goes crazy…forward goes backwards in the show, and backward goes through credits to blackness until I move it to the very end. Then, I get the screen with the previous/next episode counting down.

I have seen this on two separate episodes of two different shows. Both shows were added today to the server, about 3 hours ago.

I have not seen this behaviour on shows that have been on the server before the new Experience update. Those shows track, pause and play like normal.

2

This is related to this Bug. I got the latest version today 2025.19.0 (966828423) and noticed that the playback clock does not tick forward during play.

Also, if I skip intro on any television episode, the clock resumes, but if I pause playback for a length of time longer than 30 seconds, or if my device timeout locks, the playback clock will freeze.

Then, if I watch all the way to the end of the episode, and the coming up next screen shows and the timer for playing the next episode completes to start the next episode, then the episode that I finished will restart at where the playback clock stopped at, even though I finished it.

Here is a link to a video of the issue on my
Samsung Galaxy Tab S3:

3

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