Bug: Unable to edit smart collection after a while

Plex Media Server
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1

Hello!

The title and summary of smart collections become uneditable after some time. If you create a new smart collection, everything works fine at first. You can come back to the collection and change it as you like. After a while (between hours and days), this is no longer possible. Changes to the title and/or summary are then denied with ‘Your changes could not be saved’. A known workaround is to delete and recreate the smart collection. This again gives you a time window for applying changes, before the smart collection renders unedtiable again.
The bug is around for over a year and it bugs me every once in a while, whenever I try to edit smart collections that I didn’t create recently (i.e. between hours and days). You can find numerous reports about the issue here in the forums and elsewhere, for example

I’m creating this topic because I feel this problem is not well recognized by the Plex team, and it’s often just dismissed as a user-specific problem like a corrupted database, old server version, incompatible Plex client etc. From what I can tell, it’s not. It occurs on different platforms, all clients and all server versions, and is most likely a bug in the server.

To summarize the key findings:

  • Newly created smart collection can be edited without any problems.
  • The problem is only related to smart collections. Normal collections are not affected.
  • Only the collection title and summary become uneditable after some time. Things like “content rating” and “sort title” are not affected. They remain editable.
  • The problem is not related to a specific Plex client, Plex server or operating system.
  • The problem is not related to special characters in the title or summary (or more general: not related to user input).

I really hope that someone in charge of the development reads this and takes a closer look at this annoying bug.

Best regards

2

Please provide more details. I’m not able to reproduce this.

What are the filters you used for the collection?

What version of PMS are you using?

3

Hey,

I’m running PMS on a Synology (DS1621+ with DSM 7) and as far as I can tell I’ve had the issue with every release in the last 8 to 12 month. Currently my server is using version 1.31.3.6868 and I can’t edit any smart collection. Others have reported the problem for Windows servers, so I’m assuming it’s not necessarily related to the NAS build.
Regarding the filter options, here are some examples (but I really don’t have a smart collection where the problem doesn’t occur):

  • decade = X, ordered by release date, ascending
  • tag = X, ordered by title, ascending
  • edition contains X and tag = Y

Thank you.

4

Thanks I’m looking.

5

Hi, there,
I’m experiencing the exact same problem: Smart collections can be edited for a while and then eventually you get the above-mentioned error when you try to edit the description or the title. I’m also on Synology with the current Plex server and DSM 7 versions.

Any update on this would be appreciated!

Thanks in advance!

6

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