Camera Upload Stopped Working April 3rd

Server Version#: 1.19.1.2645
Player Version#: 7.30.2.16712
Samsung Galaxy S10+

Camera uploads have not been happening since April 3rd. Notifications appear on the lock screen, but nothing actually uploads. I open the app to force an upload, and it tells me that everything is up to date.

Happy to provide any additional details as necessary.

Sorry to hear you’re experiencing problems with the app. Is there any chance you could provide app logs following https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/ ?
Thanks in advance

As requested, sir:

plex-log-AmazingRando24.zip (448.2 KB)

Please let me know if there is anything else I can provide to help.

Sorry for coming so late to take a look to your logs. For what I can see, it seems there are some network-related issues when the upload process is done, causing the files to don’t be uploaded. Is there any chance you could give it another go, grab app logs again and this time try to grab server logs too? Thanks in advance

Looks like you solved my issue. I went to the Plex PC to access the network drive, and sure enough, it prompted for a login. Once I did that, the pictures started flowing like mad!

Thanks!

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