Server Version#: latest one
Player Version#: latest one
Hi, wondering if someone can help me?
I created custom cover art for 40 home movies, which I added to a folder called Home Movies in the Other Videos category.
I used Subler to bake in the cover art into the metadata, and it’s showing up correctly, but is being cut in half by landscape thumbnail orientation.
Is there any way I can get the browser app to show the collection in portrait mode the same way as videos appear in TV Shows and Movies?
Why is it even different, out of curiousity?
Should I try to trick the scanner into thinking this a TV series by naming the files as episodes? I don’t really want to do that…
Thanks in advance!
I’ve run into the same issue. For a (very) long time, I used the Plex Media Player, which showed posters in “Other Videos” as Portrait. I then updated my server to v1.24.2 and then PMP v2.58.0.1076-38e019da didn’t work any more (can’t show “Recently Added” lists).
When I then installed Plex for Windows, the “Recently Added” list works again, but the posters in my “Other Videos” libraries have suddenly been changed to Landscape, meaning that all my custom posters are cropped to make them unusable.
How do I switch it to “Portrait” mode? And don’t tell me to switch the library type to “Movies” because I can’t - the library type cannot be changed for an already existing library. And don’t tell me to create a new “Movies” type library at the same location, because then all my custom-entering of Collections, Posters, Descriptions etc. will be lost.
“Other Videos” should have a setting that allows the user to select the orientation of poster thumbnails…
I can’t believe this topic has so few comments. My entire home video collection cover art was just switched to landscape when I made all the covers portrait in photoshop. I can’t find out how I can fix this and switch my covers back to portrait.
anyone know how?
Unfortunately, I don’t think you can. And it seems like Plex doesn’t care about backwards compatibility in this area.
They shouldn’t make such a change without an option to revert back to the old style - it destroys many, many hours of painstaking work that their customers have done to have their private libraries look good…
Hello…?
Could we get an official response to this issue? Or should I simply stop updating my Plex setup in order to preserve my hard work?
Changing the from portrait to landscape is one of the worst choices they made. Movies are portrait, who’s going to make poster art for their home videos in landscape? It makes no sense.
You can kind of get around it by displaying in “DETAIL VIEW” as opposed to grid, but Detail View isn’t exactly the most pleasing way and I doubt it’s supported by all the apps. the cell phone app is still portrait from what I can tell.
This should be an option based on the theme you are using.
Just read a blog post from the CEO of Plex, stating
“we always want to deliver the best experience too!”
Well, the “best experience” isn’t when you decide to make changes that makes countless hours of work by your customers moot. You don’t go around making such substantial changes without an option to revert back to the previous setting. Shame on you!
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I mean - which one looks best? This one:
or this one:
After having gone to so much trouble finding the original cinema posters for my cartoon collection, and then they screw me over by making it look like garbage…
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yes the first option in portrait looks best. I can’t believe Plex made such a stupid change.
Still no reply from Plex?
Having landscape mode as default makes sense for “Other videos” type library because you do not start with one having posters. Some of libs just can not have posters by design (e.g. raw footage folder, montages, other unreleased content w/o artworks).
In my case I waited years for devs to realize this while dealing with portrait posters which made it harder to recognize cropped frame. And I appreciate landscape mode support.
But there really should be a switch for each lib to choose the orientation proper for content, that is no doubt.
Could be a workaround to use “Movies” type lib with “Plex Video Files” scanner (which you can) and “Personal Media” agent (which is not doable in todays PMS design, as choosing it switches lib type). Without the latter you may have portrait posters and battle auto-matching by locking custom metadata.
Lib type should really be an independent characteristic.
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I use TV Show Library
That might work, if the recordings actually are TV shows, but not if they are individual cartoons. Besides, I have spent much time in collecting information about my cartoons (posters, synopsis, voice actors etc.) and manually entered these. If I switch library type, I’ll have to start all over entering this information again…
I agree. I don’t mind the ability to have landscape posters, but the fact that they force a change on an already created library from portrait to landscape is simply outrageous, and only results in me not updating my player application (and thus not updating the server as well, out of fear that it suddenly won’t work with my old player).
I’m with you. Devs should have a bit more respect for their users’ workflow & habits.
I’ve witnessed too many things breaking… That is a main reason why I am not Plex Pass user to this day, just can not be sure what will break next. I may understand deprecating server features that have to be supported and get no dev time, but changing UI 180 degrees and so frequently not in a direction of improved flexibility, but rather ‘reinvention’ & ‘rebuilding’ is straight rude for the app type that relies so much on user experience meeting user expectations (not someone’s vision).
Tell me about it
I’m still using Plex Media Player (discontinued previous version of “Plex” desktop app) because it has less functions cut out and old UI with less animations, better suited for anything other than very non-preferencial mainstream Plex use…
Newer versions of Android app keep crushing on startup when on my specific (but not unknown at all) tablet model…
It might seem like I am not appreciating project as we have it, but don’t get me wrong, Plex is a very good tool. I just can’t help but to have a constant feeling that it is focusing on staying a relevant product too much and a lot less on evolving into more sophisticated tool (that it certainly has potential of) rather than it already is with these constant self-reinventions.
Though I’m updating server side to latest and recommend the same for you, because security. Thanks to OS package managers we can roll back if need be, but so far I did not notice any critical disruptions using legacy client.
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