Can not restore purchased IOS version APP

Plex Players Mobile Devices
1

Server Version#: none
Player Version#: none

Hi there, I have purchased the IOS version of PLEX App at the year 2015, but recently after I upgrade the App, but it prompted me to purchase a full-use version of Plex (which I already have). I chose the restore purchase option, since I’ve already purchased one, and it said it couldn’t find an apple ID associated with a previous purchase - which should absolutely not be the case since I was using the app about to stream music about 2 minutes before upgrading it

Here is the screen shot:

20211124-103819
20211124-103819481×1040 16.5 KB

Here is the logs:

PlexDebugInfo-im_wower-7.25-1615 (2021-11-24 10.32.29 +0800).zip (239.1 KB)

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