Can you hire Plex for tech support or any Plex Expert recommendations?

[ChuckPa]

This is GREAT news. You didn’t lose anything.

Thank you.

@chrisandthis

Plex Media Server migration to DSM 7 started: Mon Dec 18 22:47:54 -05 2023
=== Mon Dec 18 22:47:54 -05 2023 === Start: Change ownership
=== Mon Dec 18 22:48:07 -05 2023 === Completed: Change ownership
=== Mon Dec 18 22:48:07 -05 2023 === Start: Convert symbolic links
=== Mon Dec 18 22:52:50 -05 2023 === Completed: Convert symbolic links
=== Mon Dec 18 22:52:50 -05 2023 === Start: Migrate Plex Media Server
=== Mon Dec 18 22:53:52 -05 2023 === Completed: Migrate Plex Media Server
=== Mon Dec 18 22:53:52 -05 2023 === Completed: Migrate Plex Media Server
=== Mon Dec 18 22:53:52 -05 2023 === Start: Clean /volume1/Plex
=== Mon Dec 18 22:53:52 -05 2023 === Completed: Clean /volume1/Plex

Moving to DSM 7 , we were forced to change the username from “Plex” to “PlexMediaServer”

To fix the permissions for your files is easiest in FileStation.

Here’s the FAQ /How-TO

Synology FAQ - Questions, Answers, and How-To's

FAQ 29 - DSM 7 - Give PlexMediaServer access to your media When you migrate to DSM 7, are installing a server for the first time, or just adding a new shared folder / sub-folder for media , folks forget to read the popup at the end of every installation which tells them about how to set permissions. This FAQ shows in detail how to do what those instructions state. When might you need to perform these steps? When upgrading, changing permissions from Plex to PlexMediaServer is overlook…

After changing the permissions,
PMS should start to refresh automatically.

If it doesn’t, Manually refresh.

Let me know what impact this has.