Server Version#: Synology DS215j Current DSM version: DSM 6.2.2-24922 Update 4 Cannot connect to Plex server on the Synology box - from browser on local network or Plex app (web and otherwise) However can log in to the server and view content. Neither can Roku box connect (also on local network.…

Read these documents: Installation & Setup of Plex Media Server on Synology Synology FAQ - Questions, Answers, and a few How-To’s For initial setup, using an incognito/private window, point your browser directly at the Plex server. http://use_nas_real_ip_address:32400/web Also, make sure you …

Many thanks I will look over that. The version is up to date, or so says Synology: 1.18.5.2309 - … Thanks

[image] samwells: The version is up to date, or so says Synology: 1.18.5.2309 - [image] FordGuy61: The version in the Synology Package Center is approximately 2 years out of date. 1.18.5.2309 was released in January 2020. The current version is 1.25.2.5319 .

Hello, I’ve updated everything and now get the permissions error still: Not authorized You do not have access to this server Any ideas welcome, Thanks

Did you use an incognito browser window pointed at NAS IP address?

I did: Not authorized You do not have access to this server Which user requires access? Thanks

Let’s see if the log files show anything. Stop Plex Media Server in Synology Package Center. Wait at least one minute. Start Plex Media Server (the stop/start is so the log files contain the startup sequence). Wait 5 minutes for PMS to fully start. Manually pull the log files (since y…

Please find attached, Thanks Logs.zip 19-37-13-590.zip (15.8 KB)

Hello, Is anyone able to see any issues in the logs please?

Cannot access Plex Server on local network

Plex Media Server

FordGuy61 December 22, 2021, 5:29pm 4

1.18.5.2309 was released in January 2020.

The current version is 1.25.2.5319.

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Cannot access Plex Server on local network

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