Server Version#:1.21.0-3744 Player Version#:Any So one day my server is not accessible. I get this at the login screen “This application is at 192.168.1.23 and is not hosted by Plex. Continue only if you recognize this server and wish to grant access.” When I login, i get my shared accounts but …

It’s as if all the tech weenies decided to turn on strict DNS-Rebinding protection everywhere because they thought we would all be out drinking and wouldn’t notice. There is a lot here to unpack. Version 1.21.0-3744 and Synology, that is a pretty old version and I suspect you got hung up during a …

I think this is the route, but as stated, I cannot find the preferences.xml and the page you linked, is foreign language to me, unless there’s a video, I’m not that computer savvy

@ChuckPa Can you walk the user thru this? Chuck have you thought about creating a syno video?

DS1821+ Looks like I need a complete sentence to reply

The DSM 7 installer can fix its own credentials [image] Synology FAQ - Questions, Answers, and How-To's Tips, Tricks & How-Tos FAQ 31: Reset / Reclaim PMS on DSM 7 (Not Authorized - Locked Out) Uninstall the app - Use the first radio button (KEEP) optio…

@dbirch I did the FAQ with pictures + wrote it slowly because I know you don’t read very fast :rofl:

[image] ChuckPa: I know you don’t read very fast Hardy har har. I hate video tutorials myself, but several users have mentioned the request for video guidance which is why I said something. :slight_smile:

Thanks for the reply! So, something is not lining up here. I get the uninstall screen, I get the option to keep, sign out and unclaim, or erase all data. I did the first option like you stated, but I do not know where you are getting this “Claim Code” I am not seeing that pop up anywhere along th…

Cannot access server

Plex Media Server

dbirch January 1, 2023, 1:11pm 2

I would use Server credential reset utility for Linux-based platforms

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Cannot access server

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