Cannot Access Shared Library on Shield After Password Reset

Server Version#: 1.28.1.6104
Player Version#: 9.7.0.34811

After changing my password and reclaiming my server, then changing my passwords on all my other accounts and re-signing into devices, I can no longer access a shared library to a remote server on my Shield. I can browse movies but if I click on one it says “It looks like something went wrong. Please try again.” This is only happening on the Shield, on this specific version of Plex, with using this specific account. If I change the account, it works. When I factory reset the Shield and used the old version of Plex, it works. It works on any other device just fine.

It’s as if there’s something in the Plex.tv database saying “don’t allow this account on this device with this version of Plex have access to this shared library”. It’s really frustrating as I’ve tried seemingly everything at this point.

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