Cannot add certain files - others add perfectly

Plex Media Server Metadata & Adding Files
1

Server Version#:Windows
Player Version#:On Fire Stick

Hi,

Have been adding files perfectly to Plex for a while. Have some .mkv files for A Discovery of Witches - however no matter what I do, renaming them or anything they just won’t add to the library.

The folder adds fine, and I can put other files in the folder and it shows them fine - but these just plain won’t add!

I cannot see anything wrong with the files but there must be something different.

Any ideas?

Thank you

2

That’s a TV series, right?

  1. Look up your show on TheTVDB
  2. Take the title as it is used on TheTVDB.
    If there is something in parentheses, take that too.
    If the title contains invalid characters (depends on your file system), like § : % *, simply leave them out.
  3. Check the naming and the folder structure of your show.
    Name the top folder of the show exactly after the title on TheTVDB.
    No abbreviations. No additional subfolders. No aliases.
    Add the (year) in parentheses of when episode 1 of season 1 of this show was aired.
  4. Name the episode files according to the above linked naming guide.
    Use the same title as for the top folder. Show's Title (year) - s01e01 - additional info.ext (‘- additional info’ can be left out)
  5. After you corrected the naming and folder structure, perform the Plex Dance with all files for this show.
3

Thank you.

So done ALL of that (only with one file so far as it’s a load of work) - and STILL nothing.

Just ripped a film, and it’s added perfectly well to PLEX - however this series just will NOT accept…

I have put a folder marked “TV Shows” which Plex can see - then “A Discovery of Witches” which Plex can see then “Series 01” which it can see - then the file - and it can’t - it says the folder is empty… If I put another file in there, it sees it perfectly!

4

You are doing it wrong.
You don’t add each tv series separately.
You create a Plex library of the type “TV Shows” and point it simply to the folder named TV Shows.

Do not attempt to add this folder to a library of any other type (e.g. “Movies”). It won’t work.

5

AHHHHHHH Ok that wasn’t clear.

So I create a whole new library just called TV Shows - hang on, I’ll try that

6

Working perfectly now - thank you so much - What an absolute pain in the butt, although now I see how it works it should be easier!!

Its both simple and overly complicated really - I’m used to VLC player, where you just point it at your media and it sorts it all out for you!

7

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