Files not added in folder, shown when adding folder

When adding a folder, Plex shows the files like this


but when the folder is created, Plex says there are no items in library.

I don’t think this is a naming issue as i have other folders with the same naming convention.

I am running PMS on a headless Ubuntu server, and this is my first added folder after switching, is there some way that I am adding the folder incorrectly?
Server Version#: 1.19.3.2843

It’s very much a naming issue.
But don’t worry, we’ll get you there :wink:

Plex ignores files that don’t follow a certain pattern and are not recognizable as tv show episodes if you want to add them to a tv show library.
The general idea is to have 1 top-level folder that contains your tv shows (you can also have multiple top-level folders assigned to the same library… the underlying rules remain the same).
Here’s an example:

TV Shows   <- the folder linked to your Plex tv show library
  Show Name
    Season XX
      Show Name - sXXeYY - optional stuff.ext  <- Plex will ignore the optional text such as episode titles after the sXXeYY section
      Show Name - sXXeYY.ext
      ...

Where XX is the season number, YY is the episode number and .ext is the file extension.
Best keep that exact folder structure without adding or dropping anything!

A more specific example (using the built-in standard agents; here: TheTVDb.com):

mnt
  harddrive
    Plex   <- THIS is the folder linked to your Plex TV Show library!
      Sword Art Online
        Season 03
          Sword Art Online - s03e01 - Underworld.mkv
          Sword Art Online - s03e02 - The Demon Tree.mkv
          Sword Art Online - s03e03 - The End Mountains.mkv
          ...

Some notes…

  • On TheTVDb.com, “Alicization” is simply another season of the main show “Sword Art Online” (season 3)
  • Your given file naming / folder structure is quite flawed…
    1. the top-level folder is named “Sward_Art_Online”
    2. the episode names use a mix of “SAO” and “Sword Art Online” as their name prefix
    3. the files don’t have a season/episode pattern in their names

You’ll best re-name that show and verify you’re adding the right top-level folder to that library (e.g. not individual show’s folders). If you stick with the Plex naming schema, you’ll run into significantly less trouble :wink:
https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/
https://www.thetvdb.com/series/sword-art-online

Jokes on me i guess, the files where not readable by Plex, chmod fixed that

Joke’s still on you:

  1. You don’t add individual TV Shows to Add Folders - You add the TV Show Library Folder ONLY - you don’t have a TV Show Library Folder

  2. Your file names and structures are a disaster.

  3. poor naming may work, may work for a while, and may work right up until it stops working.

  4. your TV Show Library is a ‘Dead Man Walkin’. If it’s working - it’s a miracle, but don’t worry - it won’t work for long.

  5. it also looks like you have what may be your Movies and TV Shows and Your Plex Server Files in the same Folder… I’m gonna stand back 'cause I don’t want to be in the blast radius.

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