Cannot add .hack to plex

[mikebell90]

The current plex tv series scrapper refuses to find .hack from either TVDB or TMDB. only .hack//sign and a broken .hack//legend of the twilight. cannot find .hack//roots at all.
why is plex making it more difficult to find things? i cannot put in the # from either TVDB or TMDB or the methos is {tvdb-xxxxxxx} that even refuses to find it properly.

[OttoKerner]

Beside the slashes // which make the file and folder name invalid, there is another thing in the name: a file or folder name starting with a dot is considered “hidden”.
Particularly on Linux (but in the interest of uniform behaviour, Plex on Windows is also ignoring such files/folders)

Remove the first dot and the slashes (maybe replace them by --), then append the TMDB or TVDB ID as {tvdb-xxxxxxx} to ensure a safe match.

[Tenrai-Sensei]

i tried this it still didnt work any other solution? its still missing Season 1-3 only specials show up. This is the one i need to match with it just doesnt for some reason .hack - TheTVDB.com

[BigWheel]

Can you be specific on how you have your files named/organized. It seems fine to me. ( I just have 4 test files per season)

[ChuckPa]

To add to BigWheel,

I just created a test series.

1. No punctuation in the name . Kept it as hack SIGN
2. Created one season with 10 episodes for simplicity
3. No additional TVDB identification required

[chuck@lizum hack SIGN.2016]$ pwd
/glock/qa/tv/hack SIGN
[chuck@lizum hack SIGN.2017]$ ls -laR
.:
total 60
drwxr-xr-x   3 chuck chuck    31 Jul 24 13:18 ./
drwxr-xr-x 982 chuck chuck 32768 Jul 24 13:18 ../
drwxr-xr-x   2 chuck chuck  4096 Jul 24 13:18 Season 01/

./Season 01:
total 44
drwxr-xr-x 2 chuck chuck 4096 Jul 24 13:18 ./
drwxr-xr-x 3 chuck chuck   31 Jul 24 13:18 ../
-rw-r--r-- 1 chuck chuck  266 Jul 24 13:18 hack SIGN - S01E01.mkv
-rw-r--r-- 1 chuck chuck  266 Jul 24 13:18 hack SIGN - S01E02.mkv
-rw-r--r-- 1 chuck chuck  266 Jul 24 13:18 hack SIGN - S01E03.mkv
-rw-r--r-- 1 chuck chuck  266 Jul 24 13:18 hack SIGN - S01E04.mkv
-rw-r--r-- 1 chuck chuck  266 Jul 24 13:18 hack SIGN - S01E05.mkv
-rw-r--r-- 1 chuck chuck  266 Jul 24 13:18 hack SIGN - S01E06.mkv
-rw-r--r-- 1 chuck chuck  266 Jul 24 13:18 hack SIGN - S01E07.mkv
-rw-r--r-- 1 chuck chuck  266 Jul 24 13:18 hack SIGN - S01E08.mkv
-rw-r--r-- 1 chuck chuck  266 Jul 24 13:18 hack SIGN - S01E09.mkv
-rw-r--r-- 1 chuck chuck  266 Jul 24 13:18 hack SIGN - S01E10.mkv
[chuck@lizum hack SIGN.2018]$

[Tenrai-Sensei]

@OttoKerner

tvdb-

I had it as hack and Season 1 folder etc well organized like all my files as i understand the mantra “garbage in garbage out”. Adding the {tvdb - 79099} to the folder name instead search fixed it. But i think ill try to rename it to hack SIGN and see if it will work

[OttoKerner]

Make sure to perform the Plex Dance after mismatches and subsequent naming changes.

[Tenrai-Sensei]

Will do thank you very much for the info great help

[Tenrai-Sensei]

i dont see the clean bundles option is that okay? im using the web ui and plex player on windows

[OttoKerner]

There is a link in the description of the dance where to find it.
You must perform all the steps, in the noted order, for the dance to be effective.

[BigWheel]

I got your message @Tenrai-Sensei I see what you mean about episode info not coming in for s2 and 3 using TVDB episode ordering. TheMovieDatabase (aired) episode order seems to work for now. I will let metadata team know about TVDB orders not pulling in episode info past season 1

[Tenrai-Sensei]

Thank you very much xD

[Sadarex]

The issue is still unsolved. Any news?